Patient Care Coordinator

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. **Compensation:** - $18–$21 per hour, based on experience and qualifications **Responsibilities:** - Greet patients - Answer phones - Schedule patient appointments - Complete new patient registration and data entry - Discuss insurance benefits, authorization requirements and payment responsibilities - Collect patient balances (copay/deductible/coinsurance) - Perform standard day-to-day clinical administrative responsibilities - High school diploma or equivalent. - Prior experience in a customer service or administrative role, preferably in a healthcare setting. - Excellent interpersonal and communication skills. - Strong attention to detail and organizational skills. - Ability to multitask, prioritize tasks, and work in a fast-paced environment. - Proficient in computer skills and ability to learn new software systems. - Monthly performance bonus - Medical, dental, vision insurance - Life insurance - 401k - Employee assistance program - Employee discounts - Employee referral program - Paid time off (PTO)