Patient Care Coordinator

## Overview Summit Dental seeks a Patient Care Coordinator to serve as the first point of contact for our patients. The ideal candidate will possess excellent communication skills, a professional demeanor, and strong administrative capabilities. As the Patient Coordinator, you will manage daily front desk operations, coordinate appointments, handle correspondence, and support office management functions to ensure a welcoming and efficient environment for our patients. **Compensation** - $15 - $20 an hour based on experience **Schedule** - Full-time - 4 day work week **Benefits** - Medical, dental, vision, and life insurance - Generous PTO and paid holidays - Traditional and Roth 401(k) options **Duties** - Greet patients warmly and provide exceptional customer service at all times. - Manage a multi-line phone system, directing calls accurately and professionally. - Maintain an organized front desk area, including filing, data entry, and document proofreading for patient records. - Schedule appointments and manage calendars using Dentrix dental software. - Handle incoming and outgoing patient/Doctor correspondence via email, phone, fax, and postal mail with attention to detail. - Support in Insurance Claim submittion and verification, preauthorizations, and Collection tasks, assisting with outstanding and Aging Reports . - Coordinate office supplies, inventory control, and general administrative support to ensure smooth daily operations. - Presenting dental treatment and financials to patients in detail with accuracy **Experience** - Proficiency in computer literacy, including Microsoft Office Suite (Word, Excel), and Dentrix Dental Software, preferred - Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment - Excellent phone etiquette and customer service skills to handle inquiries professionally - Bilingual abilities are highly desirable to serve diverse client needs effectively - Experience with front desk operations in medical or dental offices is a plus; familiarity with Dental/Medical receptionist duties is beneficial - Demonstrated ability to manage time efficiently while maintaining accuracy in data entry and filing tasks Join our team as a Front Office Patient Coordinator to deliver outstanding administrative support that enhances operational efficiency and creates a welcoming atmosphere for all Patients and staff! INDHRCO01