Patient Care Coordinator

At Northwest Natural Dentistry, we are committed to providing exceptional, patient-centered dental care in a welcoming and comfortable environment. Our team focuses on building lasting relationships with patients through compassion, education, and personalized treatment. We believe every patient deserves high-quality care and an outstanding experience from the moment they walk through our doors. **Position Overview** Northwest Natural Dentistry is seeking an experienced and patient-focused Patient Care Coordinator to join our team. This role is ideal for someone with at least one year of experience in a dental or healthcare front office setting who thrives in a fast-paced environment and is passionate about delivering an exceptional patient experience. **Schedule** Full-time; schedule will be discussed during the interview process. **What We Offer** - Supportive and team-oriented work environment - Opportunity for continued growth and development - Competitive compensation based on experience - Consistent schedule and work-life balance ### Key Responsibilities - Greet and check in patients, ensuring a welcoming and professional experience - Answer phones and manage appointment scheduling to maintain a productive schedule - Verify patient information and maintain accurate records - Perform insurance verification and provide basic benefit breakdowns to patients - Collect co-pays, balances, and process patient payments - Coordinate patient flow and support the clinical team as needed - Follow up with patients regarding appointments and treatment - Maintain an organized and efficient front office environment ### Skills, Knowledge and Expertise - Minimum of 1 year of experience in a dental or healthcare front office role required - Experience with dental insurance verification and patient scheduling preferred - Familiarity with practice management software is a plus - Strong communication and interpersonal skills - High attention to detail and organizational skills - Ability to multitask and work efficiently in a team environment - Positive attitude and strong customer service mindset ### Benefits - Competitive hourly rate based on experience - Paid Time Off (PTO) - Medical, dental, and vision insurance options - 401(k) with employer matching - Professional development and growth opportunities - Supportive, team-oriented work environment - Modern technology and well-equipped operatories