Patient Care Coordinator

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. - Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner - Answers and responds to telephone inquiries in a professional and timely manner - Schedules appointments - Gathers patients and insurance information - Verifies and enters patient demographics into EMR ensuring all fields are complete - Verifies vision and medical insurance information and enters EMR - Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients - Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete - Prepare insurance claims and run reports to ensure all charges are billed and filed - Print and prepare forms for patients visit - Collects and documents all charges, co-pays, and payments into EMR - Allocates balances to insurance as needed - Always maintains a clean workspace - Practices economy in the use of \_me, equipment, and supplies - Performs other duties as needed and as assigned by manager - High school diploma or equivalent - Basic computer literacy - Strong organizational skills and attention to detail - Strong communication skills (verbal and written) - Must be able to maintain patient and practice confidentiality **Physical Demands** - This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.