Patient Care Assistant or Medical Assistant | ENT Clinic

**Location:**Avera Ear, Nose & Throat Sioux Falls **Worker Type:** PRN **Work Shift:** Day Shift (United States of America) **Pay Range:** *The pay range for this position is listed below. Actual pay rate dependent upon experience.* $18.00 - $28.00 **Position Highlights** **Medical Assistant Job Summary:** Performs selected medical assistant and clerical duties that assist in care for clinic patients following established standards, practices, and competency. Works collaboratively with other clinic staff to solve practice-related problems. Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to specific issues and data reflective of the patient/customer's status. Demonstrates the knowledge and skills necessary to provide care for the population served in the department. - National Certification as a Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAAMA); or - National Registration as a Registered Medical Assistant (RMA) through the American Medical Technologist (AMT); or - National Certification as a Certified Clinical Medical Assistant (CCMA) through the National Health Career Association and Medical Assistant diploma. **You Belong at Avera** **Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.** **A Brief Overview** Serves as a member of the provider's Care Team in coordinating the flow of patients through assisting provider with various responsibilities as requested, managing supplies and equipment, fielding and triaging phone call, and other front office tasks. **What you will do** - Rooms patients, takes vitals, prepares patient for physician, assists physician when needed. Accurately completes documentation for charts. - Maintains and views patient records, charts, and other pertinent information to include, but not be limited to, reviews all lab, hospital and other reports, and posts in the electronic medical record as necessary. Prepares result letters for patients as directed by physician. - Maintains exam rooms for necessary supplies and materials. Ensures cleanliness. Maintains and cares for all equipment in a responsible manner. Reports any repairs as needed. - Assists the provider and nurse scheduling of tests and procedures and with other support duties as time allows, including but not limited to: making copies, opening mail, completion of disabilities forms, death certificates, completing DME forms, and fax items as requested. - Requests charts as needed for telephone calls and as provider requests. - Accurately and efficiently checks in patients following applicable policies and procedures. Answers billing questions. - Answers multiple line telephone and routes calls promptly. Alerts appropriate personnel to urgent messages/issues that require immediate attention. - Maintains computer appointment scheduling and follows office scheduling policies/parameters. Responsible for changing scheduling templates when needed. - Assists non-ambulatory patients to lab and x-ray as needed. - Appropriately obtains referral from insurance, documentation of the referral and communicates the information to the patient, physician, and/or patient’s family as necessary. **Essential Qualifications** The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not ca…