Patient Access Specialist (Nights)

**Patient Access Specialist Full-Time Days –Westlake (Austin)** **Position:** Patient Access Specialist **Location:** **Westlake** **- Austin Texas** **Job Type:** FT Nights **(7pm -7am)** **Patient Access Specialist – Join Our Growing Team and Make a Difference!** The Patient Access Specialist serves as the first point of contact for our patients, ensuring a smooth and efficient process from appointment scheduling to insurance verification. This is a crucial role in ensuring patients have the information and support they need to access care seamlessly. **About us** At **Complete Care**, we are committed to providing high-quality, compassionate healthcare to our patients. We believe that every role, no matter how behind-the-scenes, plays an essential part in helping us deliver the best care possible. We are currently looking for a compassionate and detail-oriented Patient Access Specialist to join our dynamic team! **Why you’ll love working with us:** - Competitive pay - Comprehensive health benefits (medical, dental, vision) - Opportunities for career growth and continuing education (tuition reimbursement) - Generous paid time off and flexible scheduling - A supportive, collaborative, and positive work culture - Free Emergency Care at any of our Complete Care locations **What you’ll be doing**: - Greet and assist patients both in-person and over the phone, registration, and inquiries. - Verify patient insurance and demographic information accurately. - Provide strong phone and verbal communication skills along with active listening. - Managing patient flow. - Collect necessary paperwork and coordinate with various departments for patient care. - Provide excellent customer service and resolve patient questions or issues. **What we’re looking for:** - 1-2 years of Medical Insurance verification experience required. - 2-3 years of Customer Service experience in the medical field required. - BLS certification through the American Heart Association is required within sixty (60) days from start date. - High School Diploma or GED required. - Experience with MS Office, EMR/EPM systems. - MUST be flexible with schedule; including day, evening, weekend hours, and holidays per facility needs. - Must be legally authorized to work in the United States. **Why Work with Us?** At **Complete Care**, our employees are our greatest asset. We are committed to a culture of collaboration, respect, and innovation. You'll work with a compassionate team of professionals who share your passion for making a difference. **Apply Today:** If you are a motivated individual who thrives in a fast-paced environment and is passionate about making a positive impact on patient care, we want to hear from you! Apply online at: [www.visitcompletecare.com](http://www.visitcompletecare.com/) .