Patient Access Representative positions focus on delivering results in their domain. This page aggregates open Patient Access Representative roles and what employers typically expect.
Greater Regional is looking for a Patient Access Representative to work a flexible schedule primarily in our Cancer Center but floating to other departments as well. This would include day shifts with slightly varying hours, shifts needing coverage, as well as the potential for some nights and weekends. This position arranges for the efficient and orderly registration of patients, making certain accurate patient information is collected. A professional and courteous manner is required while gathering insurance, and personal patient information. The primary focus for this role would be scheduling appointments, scanning, handling phone calls, communication with Oncology staff, and registration and insurance. **Our full time positions come with our competitive benefits packages and now; a $10/hour weekend incentive!** Some responsibilities include: - Answering phone calls in a clear professional manner - Greeting patients and visitors as they enter the facility - Provide patient with billing and payment information - Prior experience with insurance and medical records is a plus - Maintains patient records according to HIPAA guidelines **Disclaimer:** For the 8th year in a row, Greater Regional has been named one of the Top 50 Workplaces in Iowa, which we credit to our employees shared cultural values. We are also proud to announce Greater Regional is one of the Top 100 Critical Access Hospitals in the nation 7 years running. Greater Regional offers an outstanding benefits package to all full-time employees which includes IPERS, tuition reimbursement, wellness screenings, wellness reimbursements, and more. Patients have a choice in health care, they choose Greater Regional Health. You have a choice in employment, choose Greater Regional Health! Apply online or call Jade Wilbourne at 641-782-3679 if you have questions regarding your application. \*\*\*In order for current employees to be eligible to receive a referral bonus, the applicant cannot have worked at GRH previously and the applicant must include the full name of a current GRH employee on their UKG application in the blank provided. New hires must be hired for a regular, non-casual position to be eligible for bonus. New hires must not drop status for two years after hire for referring employee to get the full bonus. Managers will not be eligible if referring a new team member to their respective department.\*\*\*
Salary estimate
$111,000 – $150,000/yr
Provided by the employer.
Skills for this role
Communication
Resume tips for Patient Access Representative applicants
Lead with measurable achievements relevant to Patient Access Representative (numbers, scope, impact).
Mirror the exact keywords from the Patient Access Representative posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names.
Keep it to one page for early-career, two pages for senior Patient Access Representative candidates.
Interview preparation
Prepare concrete STAR-format stories that show Patient Access Representative outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Patient Access Representative problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About Greater Regional Health
Greater Regional Health is actively hiring on Jobedly. Explore their open roles and what it's like to work there.