Patient Access Lead, Day Shift, Patient Access

Shady Grove Medical Center ## [If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.](http://www.myworkday.com/adventisthealthcare/d/task/3005$4482.htmld) ## Shady Grove Medical Center seeks to hire an experienced Patient Access ED Registrar who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing. As a Patient Access Lead, you will: • Rotate through all Patient Access areas and fill-in wherever needed to provide coverage. • Train and monitor activities of Patient Access Representatives for patient and family inquiries, registration and Bed Control activities. • Support Patient Access in updating patient information, processing insurance requirements and acts as liaison with other departments. • Exhibits leadership skills needed to support the department and to assist staff with adhering to departmental policies and procedures. • Exhibit an expert understanding of registration and contractual requirements of the various payers. • Promotes team building. Communicates well with Supervisor, co-workers and the administrative team. • Assist with auditing accounts and denial management. Qualifications include: • Some college or post HS education preferred • Minimum of 5 years experience within a healthcare environment. Can include insurer or public health setting as well. • At least 5 years experience in patient registration and/or eligibility and benefits. • Ability to work independently and in a team environment. • Must maintain a high level confidentiality • Must work well in stressful environments without compromising quality and accuracy. • Strong Customer Service skills • Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency • PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is helpful. • Ability to initiate and follow through on projects and work independently. • Strong written and verbal communication skills. Work Schedule: - **Employment Type:** Full-time - **Hours per Week:** 40 hrs/week - **Weekly Schedule:** 10:30am-7pm - **Shift Type:** Days - **Weekend Requirements:** Yes - **Holiday Requirements:** Follow company holiday calendar - **Shift Differential Eligible:** Yes **Pay Range:** $21.55 - $28.87 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process. **Under the Fair Labor Standards Act (FLSA), this position is classified as:** United States of America (Non-Exempt) **At Adventist HealthCare our job is to care for you.** We do this by offering: - Work life balance through nonrotating shifts - Recognition and rewards for professional expertise - Free Employee parking - Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire - Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available) - Paid Time Off - Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period - Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance - Subsidized childcare at participating childcare centers - Tuition Reimbursement - Employee Assistance Program (EAP) support As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County. If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference. Join the Adventist HealthCare team…