Parts Counterperson

Are you passionate about the automotive industry and great with customers? Do you have a knack for organization and enjoy working in a fast-paced environment? Join our team as a **Parts Advisor** at our reputable Chevrolet dealership, where your skills will help keep vehicles—and customer relationships—running smoothly. **About Us:** We’re a trusted and established Chevrolet dealership known for quality service and strong community ties. Our Parts Department plays a vital role in supporting our technicians, customers, and overall dealership operations. We're looking for a reliable and customer-focused Parts Advisor to join our growing team. **What You’ll Do:** - Assist customers, technicians, and service advisors with parts inquiries in-person, over the phone, and via email - Accurately identify and locate Ford OEM parts using catalog systems and inventory tools - Process parts orders, returns, and warranty claims - Maintain an organized and well-stocked parts department - Track inventory levels and assist with restocking as needed - Coordinate with the service and sales departments to ensure timely parts delivery - Provide exceptional customer service and support a smooth, efficient workflow **What We’re Looking For:** - Previous experience as a Parts Advisor or in an automotive parts department (Ford experience is a plus!) - Strong knowledge of automotive systems and parts terminology - Excellent communication and customer service skills - Ability to multitask and stay organized in a fast-paced environment - Experience with parts catalog systems, Tekion (DMS), and Microsoft Office - Valid driver’s license - Complete pre-employment drug screening **What We Offer:** - Competitive hourly pay + monthly bonus potential - Health, dental, and vision insurance - 401(k) with company match - Paid vacation and holidays - Employee discounts on vehicles, service, and parts *Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.*