Parts and Service Technician

**Location:** Tonawanda, New York **Job Type:** Full-time, Hourly $20-$22 DOE ### **About the Role** Are you a mechanically inclined professional who thrives in a dynamic environment? **TrailersPlus** is seeking a dedicated **Service Repair Technician (Parts & Service Technician)** to drive profitability in our Parts and Service department while maintaining a clean, safe, and professional facility. In this role, you will be the backbone of our hands-on operations—handling everything from trailer servicing, parts installations, and inventory control to conducting inspections and helping customers find the right parts for their needs. ### **What You’ll Do (Essential Duties)** - **Service & Repairs:** Perform parts and accessories installations, trailer servicing, warranty work, and preventative maintenance on company equipment. - **Inspections:** Complete thorough Pre-Delivery Inspections (PDIs) and Post-Labor Inspections (PLIs) to ensure top-tier quality and safety. - **Customer & Sales Support:** Use a consultative approach to help customers find the right parts/services. Assist the management team with trailer sales and local market lead generation as needed. - **Inventory & Operations:** Receive deliveries (trailers, parts, supplies), verify invoices, process paperwork, and maintain strict key control policies. - **Facility Upkeep:** Keep the store facilities and trailers clean, safe, secured, and professionally presented. - **Equipment Operation:** Safely operate power tools, welding equipment, forklifts, and tractors (company training/certification provided). ### **What We Are Looking For (Qualifications)** - **Experience:** 6 months to 1 year of related mechanical, repair, or service experience. - **Education:** High school diploma or equivalent. - **Skills:** Strong mechanical ability, outstanding customer service, troubleshooting skills, and top-notch time management. - **Technical/Math:** Ability to read safety rules and instructions, write routine reports, and apply basic math/algebra concepts for measurements. - **Certifications/Licensing:** Ability to obtain a company forklift/welding certification. Where required by state law, you must be able to obtain and maintain a valid sales license. - **Conduct:** A strong commitment to professional, safe, and ethical conduct without exception. ### **Physical Requirements & Work Environment** - **Physical Agility:** Frequently required to stand, walk, sit, reach, balance, climb ladders, and routinely lift between **50–75 lbs**. - **Environment:** Comfortable working in varying outdoor weather conditions (wet/humid/cold/hot) and working around moving mechanical parts. ### **Why Work With Us?** - Hourly pay with stable hours. - Hands-on training and company certifications (Forklift, Welding). - A collaborative team culture focused on safety and professional growth. ### Benefits: - Work/life balance with a 40 hour work week - 401(k) with employer match - Comprehensive health, dental, vision, and pet insurance - Life insurance paid by the company - Paid time off, sick pay, and a flexible spending account - Rain Instant Pay: Access up to $1,000 of earned wages before payday *TrailersPlus is an equal opportunity employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions upon request.* ### **How to Apply** If you have a strong mechanical aptitude and a great work ethic, we want to hear from you! **Apply today by submitting your resume.**