Partner Technical Consultant

**Partner Technical Enablement & Integration Support** - Serve as the primary technical point of contact for channel partners integrating with VIPMP APIs, fielding questions across sandbox and production environments. - Execute and troubleshoot API calls using Postman (or equivalent tooling) to replicate partner issues, perform first-level triage, and unblock integrations quickly. - Own the partner integration lifecycle end-to-end—from initial API onboarding through go-live—ensuring each partner achieves a seamless, high-quality integration. - Create and maintain updated roadmaps, technical runbooks, FAQs, demo videos & reels, and integration guides that reduce time-to-value for new and existing partners. - Help drive AI powered tools with partners to increase speed to adopt APIs and drive Adobe strategy. - Train regional VIPMP rep or digital rep **Voice of the Partner — Feedback & Intelligence** - Act as Adobe’s eyes and ears in the partner ecosystem: monitor integration health, surface recurring issues, and identify emerging needs before they become blockers. - Translate field observations into actionable requirements and feature requests for the Product and Engineering teams, helping shape the VIPMP roadmap. - Track and report on partner adoption metrics, integration velocity, and issue trends to inform leadership decision-making. **Internal Alignment & Cross-Functional Collaboration** - Bridge Product, Engineering, and Sales by translating technical constraints into business language and vice versa. - Support the Head of Global VIP Marketplace in preparing for partner events, executive briefings, and cross-regional alignment sessions. - Collaborate with Program Managers on partner enablement materials, training content, and communication rollouts to ensure technical accuracy. - Participate in design-level discussions for key initiatives (e.g., Flex Promo, Mid-Term Upgrades, HVD Migration, High Growth) to represent the partner integration perspective. **Growth & Scale** - Drive API feature adoption across the channel by proactively educating partners on new capabilities and best practices. - Identify automation and tooling opportunities to reduce manual triage and accelerate partner onboarding at scale. - Contribute to a partner health scoring framework that prioritizes intervention for at-risk integrations. **About Adobe** Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. **Let’s Adobe together** At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our [values and culture](https://www.adobe.com/adobe-for-all.html#:~:text=and%20culture.-,Our%20company%20values.,-As%20we%20look), [focus on people, purpose and community](https://www.adobe.com/corporate-responsibility.html), [Adobe for All](https://www.adobe.com/diversity.html), comprehensive [benefits programs](https://benefits.adobe.com/), the [stories we tell](https://blog.adobe.com/), the [customers](https://blog.adobe.com/en/topics/customer-stories) we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an [Equal Employment Opportunity](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC…