Partner Engineer, US

About Gigs At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you. Things We Care About We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard. Speed. We move and we ship. We set bold deadlines and treat every week like it matters. Ownership. If you see something broken, fix it. We don't wait for permission. Customer Obsession . Our customers' product is our product. Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information. First principles. We don't ask how things have been done before. We ask why they were done that way at all. The Role A Partner Engineer at Gigs owns the full customer lifecycle - from the first technical conversation to go-live and beyond. You're not post-sales support. You're not a delivery manager. You're the technical and commercial lead on every customer relationship, and you're in the room from the moment a deal gets serious. Gigs powers a B2B2C motion: our customers are fintechs, HR platforms, and consumer tech companies who embed connectivity directly into their products. Your job is to make that work - not just at the API layer, but all the way through to the consumer experience that drives conversion, retention, and commercial success. The outcomes you're accountable for are the ones that show up in the product: a solution design that was right from the first conversation, a consumer experience that converts and retains, and a go-live that was smooth because the groundwork was laid early. You will own the result. _*]:min-w-0 gap-3 [&_>_*:last-child]:mb-0 print:block print:[&_>_*_+_*]:mt-3 standard-markdown"> **This role is hybrid out of our SF or NYC hub. For candidates based elsewhere in the US, we're happy to discuss relocation options and timing** What you’ll do Own the deal from the technical side. Work alongside the BDM team on active pipeline - running discovery, validating feasibility, scoping integrations, and building the confidence that gets a deal across the line. You're the person the customer's CTO talks to before they sign. Lead implementations end-to-end. Own each implementation as a project from kickoff through to go-live and beyond. You'll work directly with your customers' engineering and product teams, defining the right feature set, journeys, and architecture for their specific use case. Make the B2B2C motion work. Understand how each customer will position and sell Gigs to their own users. Deeply understand what a high-converting consumer experience looks like, and hold your customer to that standard throughout the build. A live integration that doesn't drive consumer adoption is not a success. Be the forward-deployed product lead. When a feature is blocking a launch, you'll identify it, articulate it, and work with both internal and external product and engineering teams to solve it. You're not just delivering a spec - you're helping shape what Gigs becomes. Manage a portfolio…