Part-Time Teller - Dallas, TX - Spanish/English Bilingual

## Overview **Details:** - Job type: Part‑time: 3 - 5 days a week depending on staffing needs - Location: Dallas, TX 75254 (on‑site) - Schedule: Part‑time hours during branch operating times (815am - 445pm) ## Description Energy One Federal Credit Union is seeking a friendly, accurate, and service-oriented Spanish/English Bilingual Teller to join our team in Dallas, Texas. This position serves as a primary point of contact for members and is responsible for processing routine financial transactions, balancing a cash drawer, answering account-related questions, and delivering outstanding service in both English and Spanish. Key Responsibilities: - Greet members professionally and provide a welcoming branch experience. - Verify customer identity, signatures, account information, and transaction details to help prevent fraud and ensure transaction accuracy. - Resolve questions and provide accurate information about products/services. - Process routine financial transactions, including deposits, withdrawals, loan payments, transfers, and check cashing, in accordance with policies and procedures. - Support sales and service goals by identifying customer needs and making appropriate referrals for additional products or services, when applicable (no high-pressure sales). - Maintain complete and accurate member records. - Follow branch security procedures, internal controls, and all applicable policies. - Assist with branch operations, including balancing, filing, scanning, and other administrative duties as assigned. ## Requirements Qualifications: - At least 1 year of cash handling, customer service, retail banking, or teller experience preferred. - High school diploma or equivalent. - Ability to read, write, speak, and understand both English and Spanish proficiently. - Clear communication, attention to detail, and basic computer proficiency. - Reliable, professional, and member-focused. - Basic computer and data entry skills. Tellers commonly use computers and software to record transactions.