Part-Time Security Supervisor

About The Shed The Shed is a cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. In our highly adaptable building on Manhattan’s west side, The Shed brings together established and emerging artists to create new work in fields ranging from pop to classical music, painting to digital media, theater to literature, and sculpture to dance. We seek opportunities to collaborate with cultural peers and community organizations, work with like-minded partners, and provide unique spaces for private events. As an independent non-profit that values invention, equity, and generosity, we are committed to advancing art forms, addressing the urgent issues of our time, and making our work impactful, sustainable, and relevant to the local community, the cultural sector, New York City, and beyond. About the Position The Shed seeks a Part-Time Security Supervisor to monitor and operate the Security Command Center and supervise front-line security officers. Reporting to the Security Manager, the Part-Time Security Supervisor will be responsible for ensuring a safe and secure venue for all staff, visitors, and performers at The Shed. This includes the operation of a Security Command Center, coordination of daily security operations, and supervision of building and event staff. This is a full-time, non-union, hourly position. Key responsibilities include, but are not limited to Supervise and assign staff for appropriate shifts, positions, breaks, and necessary equipment Work in coordination with Visitor Services, Production, Programming, Special Events, and all associated departments for the smooth operation of events Communicate and coordinate security and event activity with surrounding property management security and operations personnel Train staff in basic guest services and security skills. Actively monitor staff interactions with Shed visitors, clients, artists, and staff to ensure a safe, secure, comfortable experience for all Provide leadership and guidance while serving as a mentor/coach to staff Provide timely, appropriate feedback to staff on performance, both positive and corrective; effectively communicate escalated employee issues to Security Management team Administer appropriate counseling and disciplinary documentation as needed to ensure compliance with Shed policies Responsibility for the performance and conduct of the entire security team assigned to the deployment Exhibit leadership qualities, motivate staff, and lead by example Conduct equipment inspections and inventory (hand wands, radios, CCTV) Assist with updating standard operating procedures (SOPs) Knowledgeable of building’s fire alarm systems, access control, and visitor management systems Resolve escalated security situations, providing appropriate warnings and complete ejections and/or arrests if warranted or necessary Ensure enforcement of and compliance with Shed policies at all times Assist with directional and informational inquiries. Serve as escalation point for complaints/issues Appropriately document all major and minor incidents Represent The Shed and the Security Department in an exemplary manner Apply principles of logical thinking to a wide range of intellectual and practical problems to successfully perform and direct varied and complex tasks Perform a variety of duties often changing from one task to another of a different nature without the loss of efficiency or composure Qualifications and Qualities Candidate must be available to work daytime, evening, and overnight shifts as requested High school diploma or equivalent required Two or more years of experience supervising and leading subordinates Be in possession of a NYC Fire Guard License or be able to obtain to attain (F04), within 60 days of employment, and Supervision of Fire Alarm Systems License (S-95) within 90 days of emplo…