Part-Time Lab Assistant, Student Success Center

Provide information and support to students and other patrons in the Student Success and Advising Center. - Assist with the computer processes required for admissions, testing, advising, financial aid, and payment. - Assist students one-on-one with information and processes related to student affairs. - Assist prospective students with the Apply Texas application. - Assist students with pre-testing activities as required by the advising process. - Assist students with locating and completing initial financial aid paperwork within the expectations of a generalist. - Provide directions to resources on campus beyond those available in the Student Success and Advising Center. - Follow the procedures of the Student Success and Advising Center. - Be available to assist with special events sponsored by the College, including, but not limited to, registration, marketing, and student activities. - May be scheduled to work at College sites including McNair, Liberty, and other off campus sites or event locations. - Answer general questions by telephone and through the on-line chat feature. - Maintain general organization and cleanliness of facilities related to the Student Success and Advising Center. - Perform other duties as assigned. - High School Diploma or equivalent (G.E.D.) - Six (6) months of related work experience - Must have a basic understanding of college offices and resources, so students may be directed to appropriate services - Knowledge of Microsoft Office and website navigation - Must be aware of and sensitive to cultural differences - Must have excellent customer services skills - Must be available to work evenings and weekends, as needed