Part-Time Desk Attendant

**Part-Time Front Desk Attendant EVENING SHIFT 4:30pm-12:30am** **Location:** Abundant Life Towers I and 2 – Baltimore, MD **Hourly Rate:** $16.00/hour Abundant Life Towers I and 2 are currently seeking a reliable and customer-focused**Part-Time Front Desk Attendant** to join our team. This position plays a vital role in maintaining a safe, welcoming environment for residents and guests during non-business hours. **Schedule:** - Saturday and Sunday 4:30pm-12:30am - *Must be available to work at both Abundant Life Towers I & II as needed, holidays* **Key Responsibilities:** - Acts as first point of contact for residents and visitors, allowing them into the building - Assists guests with signing in and out of the building when visiting, including verifying identification - Creates and fosters a welcoming environment for all residents and guests - Interacts with residents developing a quick understanding of their needs and actions required to promote positive response - Answers telephone and responds to routine inquiries; Directs calls as appropriate - Maintains detailed log of the events in the building, service calls, concerns for the office, and/or resident activities - Takes emergency after-hour service calls and contacts maintenance staff to ensure residents’ concerns are addressed - Maintains cleanliness and sanitation of building entrance, common areas, and desk area • Provides back up as needed to other team members, including occasional tours of the premises - Provides a safe environment by walking floors for any violations, unusual behavior, or hazards. - Models the Company’s Core Values for clients and other associates - Performs other duties as assigned, within reason and relevance to the job - Required Knowledge, Skills, and Abilities - Ability to work effectively in teams as well as independently - Ability to manage priorities and multi-task - Ability to engage others and cultivate positive relationships - Excellent communication skills required **Qualifications:** - Minimum of 6 months of customer service experience - High school diploma or equivalent required - Must be available to work evenings, weekends, and holidays - Strong communication, observation, and problem-solving skills - Professional, calm, and attentive demeanor at all times Become a valued part of a supportive team and make a meaningful impact on our vibrant community! **#IND1**