Parker House - Maintenance Technician

## Overview **WHO WE ARE:** We are more than a nonprofit organization. We are a ministry of service that includes nearly 500 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 4,000 men, women, and children every night. **OUR MISSION:** To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada. **PROGRAM AND LOCATION:** VOA-NCNN, a Certified Great Place to Work, is recruiting for a full-time Maintencance Technician for the Family Shelter at our Parker House program. Parker House is an 85-bed facility providing short-term emergency housing (up to 30 days) and intensive supportive services for homeless families with dependent children. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage. ## Responsibilities **POSITION SUMMARY:** The Maintenance Technician is responsible for the repair and maintenance of assigned programs as needed. This individual is responsible for assuring quality service in a safe, non-judgmental manner to all program participants compassionately and professionally as it relates to the specific program objectives. Objectives include supportive interaction with program participants and team members, and performance of all work duties as required. Work is performed in a cost-effective and service-oriented manner as it relates to established organizational standards. **OBJECTIVES/ACTIVITIES:** **A. Responsible for preventive maintenance of building heating/air conditioning units, maintenance of interior/exterior common areas, renovating apartments for new residents, repairing apartment deficiencies as they occur, and general inspection of building perimeter and facility grounds, and parking areas.** 1. Maintain and make repairs, as needed, of the interior and exterior of program sites to meet all county codes and to ensure all equipment is in safe working order.2. Maintain plumbing and electrical services, i.e., electrical fixtures, lighting, toilets, sinks, drains, equipment, tools, etc. to be in good working order for program offices, apartments and common areas, i.e. restrooms, laundry facilities, recreation rooms, kitchens, etc.3. Conduct required inspections of heating/cooling systems and smoke detectors as needed.4. Select, purchase and pick up repair materials as needed.5. Responsible for inventory control and utilization of maintenance equipment and supplies.6. Maintain accurate records regarding preventive maintenance, service request, apartment make-ready and periodic inspections.7. Maintain adequate lighting for interior and exterior of property.8. Make recommendations to Program Manager on necessary maintenance repairs, preventive maintenance and property improvements.9. Schedule maintenance on all equipment based on the manufacturer’s recommendations.10. Maintain SDS manuals. **B. Responsible for all areas of daily communication with administration and to stay in compliance with company policies.** 1. Document and report all resident and staff concerns and/or infractions that can impact the client security.2. Complete all incident repo…