Packaging Engineer- Costa Rica

Packaging Engineer-Costa Rica (REMOTE) Position Summary The Packaging Engineer Role is dedicated to the design, development, and lifecycle management of flexible sterile barrier systems. This role combines hands-on laboratory expertise with direct customer engagement to support product design and development, defect investigations, regulatory compliance, and continuous improvement initiatives. The position serves as a key technical interface between customers, Sales, Quality, Operations, R&D, and global Oliver sites.Primary ResponsibilitiesCommercial Support - Provide material selection guidance and product recommendations aligned with customer design requirements. - Support packaging design consultation and develop packaging design concepts and prototypes for CleanCut Card, Pouch and Tray based packaging systems. - Lead defect analysis investigations and provide corrective action recommendations. - Deliver regulatory education and consultation related to ISO 11607 and sterile barrier systems. - Develop and deliver technical training materials to support customer engagement and understanding. - Utilize CRM systems to track and manage customer technical requests and project activity. - Partner with Marketing on technically driven initiatives to support growth - Contribute to the development and refinement of technical marketing materials (e.g., product data sheets, comparison tools, and reference guides). Laboratory Operations & Technical Testing - Operate and manage a packaging test laboratory within the Costa Rica Technical Center. - Perform packaging testing, material characterization, and analytical testing to support customers in the region. Includes sterile barrier systems and materials, protective packaging, packaging systems and ink systems for printed content. - Develop, maintain, and execute laboratory procedures in alignment with ISO, ASTM, and industry standards. - Design and implement custom test methods when required. - Maintain laboratory equipment, calibration schedules, and workspace organization. - Utilize and improve lab management software platforms to prioritize, schedule, and track lab activities. Technical Investigation & Continuous Improvement - Lead data analysis and technical investigations related to product performance. - Analyze trends in product performance and field data. - Identify opportunities for process optimization and capability enhancement. - Support specification development and change management initiatives. Operations, Quality Assurance and Supply Chain support - Provide technical support for customer complaints and CAPA investigations across multiple production sites. - Analyze test data and field performance trends to identify opportunities for product design improvements. - Collaborate with Process Engineering and Quality Assurance teams to support product evaluations and validations. - Partner with the Product Specifications Team to develop and maintain specifications that align with internal standards and customer expectations. - Support supplier qualification, change control, and supplier CAPA processes, including technical evaluations and written summaries for customer communication. Safety - Work with the EHS Department to ensure that test lab facility, equipment and procedures comply with Oliver’s standard regulatory requirements. - Ensure that all potentially hazardous materials in lab and testing areas are properly stored and labeled. - Ensure all new materials and testing procedures are evaluated for potential safety risks. - Preferred QualificationsEducation and/or Experience: - Degree in Packaging Engineering, Engineering, Chemistry, or related field. - 3+ years of relevant experience in packaging engineering or similar discipline. - Strong understanding of sterile barrier systems and flexible packaging design. - Working knowledge of ISO 11607, ISO 13485, and applicable ASTM standards. - Familiarity with flexible packaging converting and sealing equipment. - Experience ap…