Overnight Shift Manager

## Shift: 9:30pm-6:00am ## Job Details ### Description **Essential Functions:** - Complies with all Agency policies and procedures and follows contract specifications - Accepts service requests and with PM approval provides service based on agreement - Provides supervision, training, scheduling, and inspection of cleaning activities - Provides administration a tentative weekly schedule of manager’s hours - Makes telephone contact with on-duty Shift Managers on weekends - Makes daily routine inspections and provides a written report to BWI Admin daily - Maintains positive relationships with all facility staff - Assists in overseeing day to day operation of assigned contract - Assists in establishing job tasks schedules per contract specifications - Assists in reviewing and responding to inspection/deduction reports - Assists in assuring a high level of quality in performance of all work - Assists in resolving quality issues through a quality control program and staff training - Assists in establishing inspection procedures and guidelines for supervisors - Assists in conducting safety training and implementing of safety procedures and policies - Assists in keeping SDS book current and chemical list updated - Assists in hiring, evaluating, and supervising all staff members - Assists in training supervisors to perform to contract specifications - Assists in preparing schedules and maintaining daily time records for staff - Assists in maintaining payroll and supply costs within budget. - Submit completed time sheets and approved leave requests to PM for review. - Assist Shift Managers with new employee onboarding to include time card &uniform requests and badging application - Serve as back Maximo Manager - Observe and ensure compliance with MAA’s rules for the site, security and safety guidelines and Chimes Rules For The Workplace and ensure employees do the same - Observe and ensure compliance with BWI Security Procedures for unescorted access privileges to the Security Identification Display Area (SIDA) - Responsible to ensure that routine cleaning occurs to include sub-contractors - Receives and acts on reports and requests from contracting office personnel - Attends meetings with facility, and customer representatives as necessary - Presents ideas and recommendations to Project Manager based on contract needs - Analyzes, reviews, and suggests solutions to operational challenges - Observes, manages, and provides feedback to all staff to ensure accurate job completion - Ensures compliance with dress code and personal hygiene standards for self and staff - Complies with and ensures staff compliance with all building and security requirements - Acts as Shift Manager, if back-up system fails - Works cooperatively with HR to sustain employment for individuals with disabilities - Ensures timely, accurate completion of time studies (if applicable), evaluations, and employee communications - Observe and ensure compliance with MAA’s rules for the site, security and safety guidelines and Chimes Rules For The Workplace and ensure employees do the same - Observe and ensure compliance with BWI Security Procedures for unescorted access privileges to the Security Identification Display Area (SIDA) - Works with outside agency staff and job coaches to aid Chimes employees - Passes and complies with CPR/first Aid training and OSHA training **Secondary Functions:** - Serves as a liaison with community agencies and job coaches to aid Chimes employees - Acts as Project Manager when Project Manager is absent - Assists in the planning and implementation of staff development programs - Assumes other duties, responsibilities, and special projects as needed \*Duties, responsibilities, and tasks may change at any time with or without notice **Physical Abilities Needed to Meet Work Demands:** - Ability to stand or walk for long periods of time - Ability to go up and down stairs - Ability to reach above the head, bend, kneel, stoop, and crawl - Ability to…