Outreach Specialist

Overview Catholic Charities of Buffalo is seeking a full-time Outreach Specialist for the Foster Grandparent Program. The Outreach Specialist is responsible for planning and implementing volunteer recruitment and community outreach initiatives that support the growth of the Foster Grandparent Program. The incumbent conducts presentations, attends outreach and recruitment events, develops partnerships with community organizations, and promotes volunteer opportunities. This position focuses on increasing program visibility, recruiting eligible volunteers, and fostering relationships with volunteer stations, referral agencies, and community stakeholders to enhance the program's success and impact. Catholic Charities is non-profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults. As a trauma-informed agency, we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all. Job Responsibilities - Knows and supports Catholic Charities of Buffalo NY mission, vision, and guiding principles. - Coordinates Foster Grandparent volunteer assignments, including assisting volunteer station staff in developing volunteer assignment plans and activities. - Conducts regular site visits to volunteer stations to monitor volunteer satisfaction, assignment effectiveness, and progress toward established program objectives. - Recruits, orients, and supports volunteers throughout the onboarding process. - Co-facilitate volunteer orientations, in-service trainings, and other educational opportunities to enhance volunteer skills and knowledge. - Recruits volunteers and volunteer stations through community outreach, networking, referrals, and public presentations. - Maintains active involvement with community organizations, networks, and the Foster Grandparent Program Community Advisory Council. - Represents the program at public education forums, health fairs, community events, and public speaking engagements. - Promotes community awareness and involvement in the Foster Grandparent Program. - Assists with program events, volunteer recognition activities, special events, trips, meetings, and related activities. - Composes routine correspondence and program-related materials; maintains filing systems and recordkeeping processes. - Incorporates Continuous Quality Improvement (CQI) and Performance Quality Improvement (PQI) principles into all program responsibilities. - Develops and implements recruitment strategies to attract and retain qualified Foster Grandparent volunteers. - Performs other related duties as assigned. Qualifications - Associate's Degree in Social Work, Human Services, Geriatrics, Marketing, or a related field required. Bachelor's Degree preferred. Individuals with significant experience working with older adults and/or volunteer programs may qualify at the discretion of the agency. - One (1) year of experience working directly with older a…