About the Outbound Customer Service Representative role
Outbound Customer Service Representative positions focus on delivering results in their domain. This page aggregates open Outbound Customer Service Representative roles and what employers typically expect.
Position: Outbound Customer Service Representative Company Overview: Performacentric is a leading provider of agentic AI solutions for businesses of all sizes. Our innovative strategies and cutting-edge technologies help companies drive sales, increase brand awareness, and achieve their marketing goals. We are constantly growing and expanding our client base, and we are looking for a highly motivated Inside Sales Representative Rep to join our team. Job Description: As an Outbound Customer Service Representative, you will be responsible for contacting businesses and introducing them to our AI Readiness workshops. You will be the friendly point of contact for our company, and your goal will be to identify and qualify business expansion opportunities. You will work closely with our sales and marketing teams to develop and implement strategies to expand our client base. Responsibilities: - Conduct calls to potential clients and introduce them to our company's services - Schedule follow up appointments for our sales team - Build and maintain strong relationships with potential clients - Research and identify new business opportunities and potential clients - Keep track of all call activities and update the CRM system - Represent the company in a professional and positive manner at all times Requirements: - Prior customer service or telesales experience preferred - Excellent communication and interpersonal skills - Strong negotiation and sales skills - Ability to work independently and as part of a team - Self-motivated and results-driven - Familiarity with CRM software and lead management systems - Knowledge of performance-based marketing is a plus - Previous experience in a similar role is preferred Benefits: - Monthly recurring bonuses - Professional development and training opportunities - Dynamic and fast-paced work environment - Opportunities for growth and advancement within the company If you are a self-starter with a passion for sales and a drive to succeed, we want to hear from you! Join our team at Performacentric and be a part of our growth and success. Apply now!
Salary estimate
$179,000 – $241,000/yr
Provided by the employer.
Skills for this role
SalesNegotiationCommunication
Resume tips for Outbound Customer Service Representative applicants
Lead with measurable achievements relevant to Outbound Customer Service Representative (numbers, scope, impact).
Mirror the exact keywords from the Outbound Customer Service Representative posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Sales, Negotiation, Communication).
Keep it to one page for early-career, two pages for senior Outbound Customer Service Representative candidates.
Interview preparation
Prepare concrete STAR-format stories that show Outbound Customer Service Representative outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Outbound Customer Service Representative problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About Performacentric
Performacentric is actively hiring on Jobedly. Explore their open roles and what it's like to work there.