OTP Clinic Administrator - Hope and Healing Clinic

**OTP Clinic Administrator:** **Hope and Healing Clinic, LLC** **Baseline Annual Salary: $130,000 - $160,000** **Why Hope and Healing Clinic?** Every journey to recovery is unique. At Hope and Healing Clinic, we offer personalized medication-assisted treatment and behavioral health therapy tailored to your needs. We are with you every step of the way to deliver guidance, support, and resources on your path towards recovery. Our team of healthcare professionals provide an expanded scope of care for patients enrolled in our opioid treatment program. This holistic, person-first approach addresses the core of the problem and the full impact of substance use in their lives. **About The Role:** Hope and Healing Clinic is seeking an experienced, people-first leader to serve as OTP Clinic Administrator. This role is the operational and cultural anchor of our Medication for Opioid Use Disorder (MOUD) program — responsible for the day-to-day performance of our brick-and-mortar clinic and associated satellite and mobile medication unit locations. The right candidate brings both the regulatory expertise to run a highly compliant OTP program and the leadership presence to build a team that delivers excellent, dignified care. You will partner closely with the Medical Director on clinical oversight and report directly to the Care Community Leader to advance the clinic’s strategic goals. **What You'll Lead:** **Team Operations Leadership** Running a high-performing, member-centered clinic is at the heart of this role. You will: - Directly supervise a multidisciplinary team — including dosing nurses, counselors, peer support specialists, drivers, safety, and front office staff — ensuring clear expectations, accountability, and reliable day-to-day operations. - Lead recruitment, onboarding, performance management, and corrective action with consistency and care, resolving issues early through coaching, feedback, and barrier removal. - Build structured onboarding and competency-based training programs that set staff up for success from day one. - Establish clear expectations and align individual and team goals with clinic priorities, creating a shared understanding of what success looks like. - Address conflict and performance challenges directly and compassionately, protecting both team cohesion and patient safety. - Model and reinforce a culture of trauma-informed, culturally responsive, harm reduction-focused care while upholding high standards of accountability and professionalism. - Build collaborative relationships across clinical, operational, and administrative teams to ensure aligned decision-making and seamless delivery of care. - Lead teams through organizational change with transparency and clear communication, helping staff navigate evolving priorities while maintaining stability and trust. **Team Leadership Development** Developing leaders and building bench strength is central to this role. The Clinic Administrator leads through clarity, consistency, and investment in others, creating an environment where leaders and teams are empowered to perform at their highest level. You will: - Coach supervisors and emerging leaders, investing in the long-term depth and readiness of the team. - Develop and support leaders to independently manage operations, staff, and day-to-day challenges while fostering accountability and ownership. - Identify and develop emerging leaders, building internal talent pipelines and creating opportunities for growth, cross-training, and career advancement. - Build strong pathways for staff development, growth, and succession planning across the team. - Maintain a consistent leadership presence through coaching, regular one-on-ones, and proactive communication that strengthens engagement and connection. - Cultivate an engaged workplace culture by recognizing contributions, encouraging collaboration, and creating opportunities for meaningful staff involvement and feedback. - Foster psychological safety, giving le…