Order Entry Clerk

**\*\*This role is not open for submissions from outside staffing agencies\*\*** **Order Entry Clerk** **What Brought You Here** - Pay- - Day shift hours- - Benefits starting **DAY ONE!** - Bonus- - Located at- **Who You Are:** A order/data entry clerk who is proactive, thorough, trustworthy and accountable with a high standard for excellence. You have excellent prior data entry and parts entry experience. Provides order/data entry support to the organization of orders received by telephone, fax, or central workflow systems. Obtain, analyze, verify the accuracy, and input order data in a timely manner. Initiates and/or implements corrective action on orders as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. **What You Will Be Doing:** - Provides order/data entry for the branch operations. - Processes and verifies the input accuracy of orders from customers utilizing the company's internal central workflow systems and customer purchase orders. - Initiates required action for response to customer service requests for new order and change requests and communicates changes to the appropriate teams. - Assists in proofreading entered orders and ensures that the correct information is being applied prior to final confirmation. - Collaborates with the customer service team to make sure that the requested order(s) meet the customer's expectations. - Works with the organization's other branch/regional locations to resolve problems, facilitates solutions and enhance the customer service offerings. - Attends regular customer service departmental meetings and trainings. - Support/participate in the organization's continuous improvement program and product training courses. - Perform other related duties and provide back-up support to other group functions as assigned by management. - Works in conjunction with project managers/coordinators and customer service representative. - Able to work independently and makes decisions with little department direction. - Modify quote status once order has been placed in ERP system to ensure visibility and uniformity in Sales CRM. - Adheres to departmental key performance indicators. - Maintains appropriate working relationships with internal and external - Regularly maintains Kwik Tag program to ensure all kwik tagged documents are scanned and assigned to the appropriate order. **Skills You Bring:** - 0-2 years of data/order entry experience and High School Diploma required or equivalent required. - Related glass and aluminum work experience preferred. - Must be efficient, accurate, and organized. - Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills. - Experienced user of Microsoft Office 365 suite. - Listening skills and data collection with attention to detail are essential. - Ability to calculate discounts, fractions, percentages, area circumference, and volume. Ability to apply concepts of basic algebra and geometry. - Must pass criminal background check. **Why Trulite:** **Trulite** offers the most comprehensive benefit coverage in the industry. We give our employees **immediate access to health, dental, vision and life insurance benefits**, as well as provide **short/long-term disability coverage** to protect you financially if you should incur a non-occupational illness or accident. We are pleased to offer a comprehensive wellness initiative that includes access to a progressive financial training program. Stay with us for a year and your **401k employer match is 100% vested** and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their **Health Savings Account**. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving…