Oracle Cloud HCM HR HelpDesk Specialist

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The Work: In this role, you will take ownership of designing and configuring the Oracle Cloud HCM HR HelpDesk module to meet the unique needs of federal government clients. You will be responsible for gathering and analyzing client requirements, identifying any gaps between current system capabilities and business objectives, and translating these findings into actionable solutions. Your day-to-day activities will include conducting Conference Room Pilots (CRPs), developing detailed test conditions and scenarios, and configuring the Oracle Core HCM module to ensure it aligns with client expectations. You will also execute unit testing to validate your configurations and serve as the primary point contact between the client and the development team, ensuring clear and consistent communication throughout the project lifecycle. Key Responsibilities: Gather and evaluate client requirements identify gaps between existing system capabilities and client needs Conduct Conference Room Pilots (CRPs) to demonstrate system functionality and gather feedback Assess requirements for fit-gap analysis Develop comprehensive test conditions and scenarios to ensure system functionality aligns with client expectations Create functional design documents to guide the development team Design and configure the Oracle Cloud HCM HR HelpDesk module to meet specific requirements Assist with mapping legacy fields to Oracle HCM Cloud for conversion. Execute unit testing to validate system configuration Serve as a liaison between the client and development team, ensuring clear and effective communication Provide support and insights during the development phase to ensure accurate implementation Triage test defects and provide timely resolutions Support training activities for end users and stakeholders US Citizenship Required. Here’s what you need: Exposure to Oracle Cloud HCM HR HelpDesk, particularly in federal government environments, Familiarity with reviewing requirements, designing solutions, and drafting functional design documents for RICEFW (Reports, Integrations, Conversions, Extensions, Forms, and Workflows) Hands-on experience with system configuration, test execution, and defect triage Willingness to upskill and pursue certification in Oracle HCM Cloud modules Eligibility Requirements: U.S. Citizen As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Ma…