Optician

## Description **Now Hiring: Frame Stylists, Vision Visionaries, & Everyday Heroes (Opticians)** Are you obsessed with finding the perfect pair of glasses? Do you believe that a great frame can completely transform someone’s confidence? Do you also happen to understand the dark arts of pupillary distances and lens vertex calculations? If you answered yes—and you’re looking for a workplace that values your expertise just as much as your personality—we want you on our team! **What You’ll Be Doing (The Fun Stuff):** - **Playing Matchmaker:** You’ll pair patients with their dream eyewear. You’re not just selling glasses; you’re executing a total style makeover. - **Being a Frame Whisperer:** Adjusting, aligning, and repairing frames like a total boss. If a pair of glasses is crooked, you take it personally. - **The "Ah-Ha!" Moment:** Experiencing the ultimate satisfaction when a patient puts on their new glasses, looks around, and smiles. **What You’ll Be Doing (The Real Stuff):** - Educating patients on the latest lens technology (because no, not all anti-reflective coatings are created equal). - Managing inventory, keeping the optical floor looking pristine, and precise ordering. - Troubleshooting vision complaints with patience, empathy, and a sharp analytical mind. **Who You Are:** - **A People Person:** You genuinely love interacting with patients and can strike up a conversation with anyone. - **Detail-Oriented:** You notice the little things. A millimeter off on a seg height? Not on your watch. - **A Team Player:** You bring positive energy to the clinic and love celebrating wins with your coworkers. - **Experienced (or Eager to Learn):** ABOC certification is a fantastic plus, but a stellar attitude and a passion for eye care are absolute musts. If no, we will train the right person! **Perks & Benefits:** - Competitive pay and awesome bonus opportunities. - Comprehensive health, dental, and vision benefits. - A generous employee discount (your personal frame collection is about to get out of hand). - A supportive, energetic team culture that values professional growth and development. **Ready to see your career in high definition?** Apply today. We can't wait to meet you! **Position Summary** This position assists optical customers in the purchase and/or maintenance of eyewear that fit the prescription and lifestyle needs. The optician delivers knowledge, experience and service excellence with the goal of exceeding expectations and creating loyal customers. Expected compensation between $21.99 - $26.39/hour. Compensation will be determined based on relevant experience and skills. **Essential Functions** **Sales functions** - Primary function is that of an Optician, selling eyewear and contact lenses in a fast-paced retail environment - Greet all customers like a friend or relative as per service standards, whether in-person or by phone - Style, dispense and troubleshoot eyewear to customer expectations with the highest level of service and professionalism. - Maximize each sales interaction by educating customers on premium products including: frame lines, lens enhancements and options, as well as the benefits of multiple pairs of eyewear. - Inspect completed eyewear orders to ANSI standards and highest cosmetic standards - Educate customers of the proper care and use of eyewear, including all warranty limits and exclusions. - Receive and dispense eyewear orders into optical practice management system - Ensure seamless coordination with providers to enhance the overall patient experience **Operational & Customer Service Functions** - Properly adjust and repair customer eyewear - Process warranty replacements and returns - Follow board management guidelines as determined by optical leadership. - Ensure all optical merchandise displays are consistently maintained to support a premier shopping experience - Maintain highest standards of quality, honesty, and customer experience - Maintain up-to-date procedural manuals, as appr…