Optical Coordinator - Entry Level

Tyson Eye is a fast-paced, patient-focused eye care practice committed to delivering an exceptional optical experience. Our team is energetic, supportive, and passionate about helping patients look and see their best. We are seeking a friendly, outgoing, and motivated individual to join our optical team as a Patient Coordinator / Optical Support. This is an entry-level position designed for someone who enjoys working with people and wants to grow into a future role in optical sales and consulting. You will play a key role in creating a welcoming environment, keeping patient flow smooth, and supporting our opticians with day-to-day tasks. Interested candidates are encouraged to complete the Predictive Index. Both assessments are available through this link: https://assessment.predictiveindex.com/bo/rv8/OpticalCoordinator\_Apr2026\_150618 Responsibilities - Greet patients and create a warm, welcoming experience - Guide patients through the optical department and manage patient flow - Receive patient charts from doctors/technicians and help ensure a smooth handoff to the optical team - Notate basic recommendations or needs and help keep patients moving while opticians are assisting others - Clean, adjust, and perform minor repairs on glasses (training provided) - Replace nose pads and assist with basic frame care - Notify patients when glasses or orders are ready - Handle contact lens (CL) order-only transactions - Maintain cleanliness and organization of the optical area - Support opticians by assisting with non-dispensing tasks What We’re Looking For - Friendly, outgoing personality with strong communication skills - Positive attitude and high energy - Ability to multitask in a busy environment - Self-starter who takes initiative - Professional appearance and demeanor - Strong attention to detail and ability to follow instructions - Interest in learning optical sales and patient care **Growth Opportunity** This role is designed as a pathway into an Optical Consultant/Sales position, with opportunities to learn: Frame styling and recommendations; Lens options and patient education;Sales and customer service skills ***Tyson Eye is an Equal Opportunity Employer and proud to be a tobacco and drug free organization.***