Ophthalmic Technician

**\*\*This is a full-time, long-term position. Unfortunately, we CANNOT accommodate students looking for only a summer job or that would need to work part-time during the school year.\*\*** **Job Title:** Ophthalmic Technician **Company:** Monmouth Retina Consultants **Location:** Manalapan, NJ **Travel:** Travel to our other offices in Little Silver and Toms River, NJ is required as needed. We do pay mileage reimbursement! **Hours:** - Full Time - Our offices are open Monday-Friday 7:15am-5:30pm - You may need to work a little earlier/later as needed - Your shifts will fall within these hours **Requirements:** - High School Diploma or GED Equivalent required - Favorable result on Background Check required - Basic computer skills - Strong customer service skills - Excitement to learn and grow **Essential Functions:** - Facilitate patient flow - Assist the doctor in preliminary testing - Effectively communicate with patients, doctors, and managers - Answer inquiries through phone, email, and in-person requests * * * **SUMMARY** An **Ophthalmic Technician** is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist. **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Provide exceptional customer service during every patient encounter (in person or via phone) - Display a professional attitude, greet patients promptly with a smile, and thank them when they leave - Anticipate Physician needs to facilitate the flow of the clinic - Practice urgency at all times with patient’s time, as well as doctor’s time and schedule - Comply with all company policies and procedures, including HIPAA - Verify patient’s information by interviewing patient - Record patient’s medical history and current medications and confirm purpose of visit - Record all data in the patient's Electronic Medical Record (EMR) - Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements - Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography - Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications - Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician - Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required - Open and close exam rooms as needed - Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date. - General office duties and cleaning to be assigned by manager **QUALIFICATIONS** - Provides excellent patient care and is energetic and empathetic with patients - Must comply with HIPAA confidentiality standards when communicating patient information - Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times - Organizational skills with focus on tracking patient care and improving patient flow - Desire to gain industry knowledge and training - Demonstrates initiative in accomplishing practice goals - Ability to grow, adapt, and accept change - Consistently creates a positive work environment by being team-oriented and patient-focused - Commitment to work over 40 hours to meet the needs of the business - Ability to work weekends when applicable - Reliable transportation that would allow employee to go to multiple work locations with minimal notice **EDUCATION AND/OR EXPERIENCE** - Minimum Required: High school diploma or general education degree (GED) required - Minimum Required: One year of related experience and/or training; or equivalent…