OPERATIONS TECHNICIAN II - PUB SEC

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. ## **The Role** The Operations Technician II – Federal (OSP Fiber Maintenance) ensures maintenance related to network fiber are accomplished to program and industry standards. ## Work Location Herndon, VA ## **The Main Responsibilities** - Respond to customer inquiries in a timely and professional manner - Work all aspects of OSP maintenance and splicing; - Splice and test fiber optic cable in all types of field environments - Characterize installed fiber (OTDR, LTS-OPM, ORL, CD, PMD testing); - Provide emergency response for fiber restoration; - Install racks and Fiber Distribution Panels (FDPs); - Terminate fiber optic cables into FDPs; - Read and interpret Method of Procedures (MOPs), OSP drawings, and Optical Time Domain Reflectometer (OTDR) traces; - Manually uncover manhole/handhole using hand tools in all types of field environments; - Read and interpret splice diagrams; - Install indoor conduit (EMT) when required; - Provide assistance to route surveillance team when required – properly locate underground communication lines per Underground Utility Damage Prevention Guidelines; and - Provide daily field reports of ticketing contractor work locations and activity. ## **What We Look For in a Candidate** Skills: - Good communication skills (verbal and written) - Able to stand or sit for hours in front of splice machine - Clean driving record Education and Experience: - Associate degree in Engineering, Electronics, or Networks; or a related technical or vocational education or equivalent experience - Three or more years applicable work experience - Some local travel require Security Requirements: - US Citizenship required - Selected candidate must be willing to undergo, receive, and maintain U.S. Government security clearance (TS-SCI with Poly) ## **Compensation** | This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $63,954 - $85,272 in these states: VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. | | --- | | | | Learn more about Lumen's: | | [Benefits](https://jobs.lumen.com/global/en/benefits-statement) | | [Bonus Structure](https://jobs.lumen.com/global/en/compensation-information) #LI-Remote | ## **What to Expect Next** Requisition #: 342521 **Life at Lumen** Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit:…