Operations Supervisor

**Join our** **team** **** The Supervisor oversees day-to-day warehouse operations to ensure safe, efficient, and high-quality performance. This role is responsible for labor planning, task execution, performance monitoring, and team development while supporting customer service requirements and continuous improvement initiatives. The Supervisor leads employees, ensures compliance with safety and operational standards, and drives productivity through clear communication, coaching, and effective problem-solving. **Responsibilities** - Plan and schedule labor requirements to meet goals while maintaining cost efficiency - Assign and monitor tasks, ensuring timely completion and operational efficiency - Hold team members accountable - Track, analyze, and report departmental performance using key performance indicators (KPIs) - Approve and manage labor hours in compliance with company policies, ensuring accurate payroll processing - Provide ongoing coaching, feedback, and performance appraisals while handling disciplinary matters professionally - Maintain a clean, safe, and compliant work environment in accordance with health and safety regulations - Drive continuous improvement initiatives to enhance efficiency, quality, and overall performance - Take on additional responsibilities as needed **Experience** - Prior supervisor or lead experience **Requirements** - Strong working knowledge of warehouse - Strong proficiency in Microsoft Office and Warehouse Management Systems (WMS) - Time management skills and the ability to delegate - Excellent leadership, customer service, communication, and organizational skills - Excellent analytical and problem-solving skills - Ability to train employees in new procedures - Ability to provide constructive feedback - Ability and desire to learn new methods and systems