Operations Senior Manager (12 Month FTC)

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com . 1173 - Operations Senior Manager - 12 Month FTC ABOUT WPP & OPENDOOR At WPP, we’re constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP’s impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client’s specific needs and challenges, providing easy access to the right capabilities. And that’s why we’ve built OpenDoor for Amazon . OpenDoor is a unique integration of the best of WPP and Amazon – building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact – for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor’s values are built from Amazon’s own 16 Leadership Principles , and WPP’s core values of Open, Optimistic and Extraordinary. Together, when WPP’s Creative Transformation meets Amazon’s next-level customer centricity, our people come together to challenge and impact what’s done today and build a better future. By joining OpenDoor, not only are you joining a cross-function team partnering with one of WPP’s top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth’s most ambitious opportunities in marketing, tech, media, business, and creativity. ABOUT THE ROLE We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Global Operations Senior Manager. This is a contract position based in London. This role plays a crucial part in supporting OpenDoor’s business needs, focused on deploying Wrike as the workflow solution across the full end-to-end media process. The Global Operations Senior ManagerBusiness Analyst works as part of the global operations team, and reports to the Global Operations Lead. RESPONSIBILITIES Working with the Business Analyst, deliver our end-to-end process onto Wrike as the workflow tool of choice, covering all markets, teams, functions, and lines of business under the OpenDoor organisation Partner with WPP stakeholders to ensure technology solutions meet OpenDoor needs Work closely with Wrike product owners to deliver customization and changes to the system design & architecture Work in partnership with WPP to deliver integration with WPP’s Open platform, to OpenDoor requirements Design automations and enhancements that will make the end-to-end process more efficient Write and deliver training documentation to scale across the business, specific to OpenDoor, collaborating with Talent and People teams to embed this into the onboarding process Establish ongoing governance mechanisms for process and technology use, col…