Operations & People Manager – Artefact Côte d’Ivoire

Operations & People Manager – Artefact Côte d’Ivoire We are looking for our future Operations & People Manager to join the Abidjan team and contribute to concrete, high-value data projects for local and international clients. Who are we ? Artefact is a next-generation consulting firm, entirely dedicated to data and AI transformation . With over 2,000 talents across 24 countries , we help organizations fully activate the power of their data to accelerate their performance. Our Côte d'Ivoire office, based in Abidjan, is one of the fastest-growing hubs of our Francophone Africa expansion. We are a team of around 25 people organised across four technical chapters — Consulting, Data Engineering, Data Analytics and Data Science — serving C-level leaders of leading pan-African and international companies. We plan to double the team in the coming year, and we are building the operational backbone to support that growth. Our business? Transforming data into measurable business impact. We intervene across the entire data value chain, including: Automation of critical processes through AI Optimization and personalization of customer experiences Data strategy & digital marketing Media steering, measurement & advanced analytics Construction and deployment of robust and scalable data solutions Our expertise is based on over 1,000 clients supported worldwide, including AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix, and more. To support this growth, our Abidjan office is looking for its future Operations & People Manager to bring their energy, analytical eye, and curiosity to our projects in West Africa. Our Mission At ARTEFACT-CI, our mission is to transform organizations in the sub-region into AI champions by leveraging the full value of their data. We believe in the power of a unique approach that combines business expertise, cutting-edge technology and ethics in the use of AI. We strive to create an environment where continuous learning, initiative and knowledge sharing are the drivers of collective success. Your role with us : We are looking for an Operations & People Manage r to internalise and lead the finance, people and operations functions that are today largely handled externally. This is a pivotal hire: you will become the Partner's right hand on everything that keeps the office running, freeing leadership to focus on clients and growth. This is a high-potential role designed to grow. You will start by owning the fundamentals and, as the office scales, build and lead a small support team beneath you. The role is scoped to evolve toward a COO mandate for the candidate who demonstrates the judgement and reliability the position demands. The three pillars of the role, in order of priority 1. Finance (primary) — financial management, cash flow, reporting, compliance. 2. People & Operations — recruitment, talent development, culture, internal processes, social compliance. 3. Marketing & Sales Operations (supporting) — pipeline support, mission profitability. Your duty will be to: Finance (primary focus) Internalise the finance function currently managed by an external provider: bookkeeping, treasury, payroll and management reporting. Own cash-flow monitoring, budgeting and the monthly financial reporting cycle to the Partner and Group. Ensure full compliance with Ivorian tax and social obligations (DGI, CNPS) and with Artefact Group financial standards. Track mission profitability and flag risks to margin early. People & Operations Run the recruitment cycle end to end — sourcing, selection and onboarding — for a fast-growing, junior-heavy team. Own the annual evaluation process, staffing and capacity planning, and the day-to-day people operations of the office. Build and protect the office culture, and drive talent development and retention in a highly competitive market. Ensure employment contracts and HR practices comply with Ivorian labour law. Marketing & Sales Operations (supporting) Support the comm…