Operations Manager- Tallahassee, FL

Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast‑paced environment, we’d love to hear from you. Schedule: - Varied days, start time: 10 am to 8 pm Must-Have Skills - Transportation operations experience - Routing and dispatching experience - Warehouse management experience What You’ll Do - Monitor daily delivery operations and resolve service exceptions - Support drivers and customer service teams with real-time troubleshooting - Train and onboard new team members - Build, manage, and adjust office and driver schedules - Order and maintain office supplies - Prepare delivery manifests and ensure dispatch readiness - Collaborate with routing and driver managers to optimize performance - Review payroll and resolve discrepancies - Process reschedules, cancellations, and customer service exceptions - Oversee inbound and outbound logistics at 3PL locations - Track recycling and waste levels and recommend operational improvements Daily & Weekly Responsibilities - Track delivery exceptions and ensure timely resolution - Monitor compliance with check-ins, paperwork, and routing standards - Review next-day delivery plans and adjust schedules as needed - Submit nightly operations recap reports - Attend weekly planning and operations meetings - Conduct inventory checks and order supplies Success Metrics - On-time and complete delivery performance - Driver satisfaction and engagement scores - Employee retention and safety compliance - Labor hours and productivity versus goals - Fleet damage and repair cost management