Operations Manager

ABOUT US Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces. Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected. ABOUT THE ROLE As an Operations Manager at Harmattan AI, you will play a key role in ensuring the smooth and reliable functioning of our operations across MEA regions. You will support and execute a wide range of operational, administrative, and people-related activities, while contributing to the structuring and continuous improvement of our internal processes. This role requires a high level of rigor, adaptability, and ownership. You will operate in a fast-paced environment with high standards, where attention to detail, autonomy, and a strong execution mindset are essential. RESPONSIBILITIES Driving Operational Excellence Across Locations - Own the seamless execution of day-to-day operations across Harmattan AI’s MEA regions. - Design and implement scalable, high-performance workflows spanning operations, administration, and people initiatives. - Oversee regulatory and compliance matters with precision, from insurance coverage to administrative governance, ensuring robustness without friction. Thriving in a Fast-Moving Environment - Operate with speed, clarity, and composure in an ever-evolving landscape. - Anticipate urgent or unexpected operational needs and respond with creativity and decisiveness. - Switch effortlessly between industry-facing operations and internal topics such as people, security, and administration. - Bring a relentless, solution-first mindset, focused on outcomes, not obstacles. - Step up proactively during high-stakes or critical moments to keep the organisation moving forward. Orchestrating External Partnerships - Act as a trusted interface with external stakeholders: vendors, service providers, insurers, administrative bodies, and partners. - Communicate with authority, structure, and professionalism. - Drive disciplined follow-up to ensure every commitment is met and every partnership performs at the highest standard. REQUIREMENTS - Master’s degree preferred in Business Administration, Engineering, Finance, or a related field. - Professional proficiency in English, Arabic and French. - Proven exposure to operational roles requiring versatility, reliability, and high execution standards. - Comfortable working autonomously in a fast-growing environment with high expectations. - Strong organisational skills, structured thinking, and excellent written and verbal expression. - Ability to handle multiple topics in parallel without losing attention to detail. - Proactive, resourceful, and solution-oriented mindset. - Comfortable interacting with both internal teams and external stakeholders. We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.