Operations Lead, Security Trailers & Edge Products

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Verkada's Cloud-Managed Security Trailers deploy the full power of Verkada in hard-to-wire and temporary locations: construction sites, utility infrastructure, retail parking lots, large public gatherings, and industrial yards. Security trailers are a fast-growing market, and winning it takes more than a great product. It takes a world-class operations engine that gets trailers from point A to point B with devices installed, and services them fast when something breaks. We are looking for an Operations Leader to build Verkada's nationwide trailer business. In this role, you will scale white glove delivery, installation, and servicing through a channel organization, and make the operations experience as much of a differentiator as the product itself. We are committed to a thriving in-office culture. This role requires you to work onsite at our HQ in San Mateo, CA. What You'll Do Build a nationwide trailer business and world-class fulfillment network Scale white glove delivery, install, and servicing through the Verkada Qualified Trailer Partner program Own trailer logistics, field reliability, and service economics end-to-end Define and drive a GTM plan that delivers a seamless customer experience through a partner-led operations model Partner with the video security and edge products PM leads to ensure our video, power, and networking products nail trailer customers' use cases What You Bring 5+ years of experience in operations, logistics, supply chain, or marketplace operations at high-growth companies Undergraduate degree in Engineering, Operations Research, or similar quantitative field. MBA optional Proven history of building world-class systems and processes from scratch. You bring a structured mindset to ambiguous problems, from market sizing and channel strategy to ROI modeling Operational excellence and systems-thinking: you design processes that scale from 10 to 10,000 units without breaking Strong communication and collaboration in multi-party GTM motions. You'll orchestrate manufacturers, channel partners, installers, and Verkada's field teams Excited to roll up your sleeves and get out of the office. You'll spend time with installers, integrators, and customers to understand the real-world constraints of deployment Ability to lead across strategy and execution. We pride ourselves in sweating the details and search for this in candidates Entrepreneurial spirit: you treat the trailer business like your own company Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-bein…