Operations - IceDen

Organization Overview: The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season. Anchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round. The Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, "Heroes Among Us," honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area. Operations Manager Organization: Florida Panthers Hockey Club Department: Arena Operations Reports To: General Manager FLSA Status: Exempt (Salaried) Employment Type: Full-Time Location: Florida Panthers Ice Den, Coral Springs, FL — On-Site Schedule: Flexibility required for evenings, weekends, and holidays Job Summary The Operations Manager is responsible for the daily activities required to run, maintain, and service the facility and/or events, performing the following duties personally or through subordinate supervisors. Job Functions Specific duties include but are not limited to: Direct, supervise, and schedule all aspects of Operations, including Engineering; Building and Grounds; Ice Maintenance and Zambonis; Technical Services; Security; and Custodial Services Coordinate Operations activities with other departments and event-related contractors to ensure facility readiness and smooth operation of events Implement and update facility rules, regulations, policies, and procedures Provide clear, concise, and timely communication of directives to other departments Ensure that the Operations Department receives pertinent information for the most effective use of the facility and staffing Oversee maintenance of the physical plant, systems, and equipment Assist in the preparation of the Annual Operating Budget and recommend capital budgets for 1-year and 5-year long-range repairs and improvements to the facility Authorize the requisition of equipment and supplies within budget guidelines; provide yearly inventory of all equipment Ensure all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations, and emergency procedures are followed Develop programs to train all employees on Fire/Life Safety, Emergency, and OSHA Procedures Investigate, analyze, and resolve operational problems and complaints; conduct periodic staff meetings to discuss procedures, problems, and policy changes Work closely with the General Manager in the preparation and negotiation of Service Agreements Review contracts for compliance with events and…