Operations & Commercial Compliance Team Leader

Operations & Commercial Compliance Team Leader Location: Widnes Reporting to: Site Manager About the Role We’re looking for an Operations & Commercial Compliance Team Leader to join our Widnes site. This is a varied leadership role where you’ll oversee our weighbridge and site administration teams while ensuring operational compliance, accurate reporting and excellent customer service. Working closely with operational, commercial and site management teams, you’ll help keep the site running efficiently by supporting compliance activities, managing administration processes and leading a small team. If you enjoy variety, solving problems and working across different areas of a busy operation, this could be the ideal opportunity. What You’ll Be Doing As Operations & Commercial Compliance Team Leader, you will: - Lead and support the site’s weighbridge and administration team - Ensure site compliance processes are completed accurately and on time - Produce daily, weekly and monthly operational and customer reports - Coordinate weighbridge operations, training and holiday cover - Support waste compliance, traceability and customer documentation - Resolve customer queries and work with internal teams to provide excellent service - Assist with payroll administration, time and attendance and employee records - Raise purchase orders and support supplier administration - Coordinate office facilities, contractor visits and site compliance activities - Support audits, investigations and continuous improvement projects - Work closely with site management to maintain safe, efficient operations What We’re Looking For We’re looking for someone who has: - Previous experience supervising or leading an administrative or operational support team - Strong organisational and planning skills - Excellent attention to detail - Experience producing reports and working with operational data - Good IT skills, including Microsoft Office - Strong communication and customer service skills - The ability to prioritise multiple tasks in a fast-paced environment Experience within waste, recycling, logistics, transport or another operational environment would be beneficial but isn’t essential. Why Join Panda? At Panda, no two days are the same. This role offers the opportunity to work across operations, compliance and commercial support while leading a small team and making a real impact on the day-to-day success of the site. If you’re looking for a varied role where you can develop your leadership skills and be part of a growing business, we’d love to hear from you. ## Benefits **We are Panda. We value waste.** We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, **people are at the heart of everything we do**. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect **excellence** in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We **own what we do**. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together.…