Operations Center (OPC) Manager

At **ABB**, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. **This position reports to:** OGC Operations Manager & PMO \_\_ **Your role and responsibilities (Mandatory)** The US Operations Center (OPC) manager will be responsible for all aspects of low-cost engineering and operational tasks performed in India as well as, Argentina, and Czech Republic. The goal of the position will be to make the US Sales and Operations more competitive using low-cost operations centers. This includes all functions that are applicable including but not limited to sales/proposals, Project management, Engineering, Service, Technology, SCM etc. The OPC manager will be responsible for developing the necessary skills for current project needs and planning for potential future needs. Ensure that the OPC resources are provided with career opportunities through challenging project work, installation and commissioning opportunities. This can include work as lead on projects, additional training and work with other ABB groups and functions. Track, validate, report performance metrics through various methods and tools to varied management levels. The work model for the role is: Hybrid This role is contributing to the Automation Energy Industries - AUEN in US. Main stakeholders are Sales, proposal, engineering, Project management, Field Service, OPC teams. **Key Responsibilities** - Serve as the liaison between U.S. operations and all Operations Centers locations (India- INOPC, Europe - EUOPC, Argentina - AROPC), fostering alignment, communication, and seamless project execution. - Drive the growth of OPC content through training, proposal analysis, project reviews, resources planning, and identifying new collaboration areas by promoting OPCs added value. - Drive OPC efficiency and effectiveness: by leading the achievement of annual OPC growth targets across all functions, while ensuring operational efficiency through delivery within—or under—proposed budgets to maintain and strengthen our competitiveness - Coordinate with U.S. managers to plan, schedule, and assign work; set priorities; and ensure projects are delivered on time and within budget. Optimize resource allocation in response to changing workloads, shifting priorities, and unforeseen challenges. Promote ownership, accountability, and high performance across OPC offices. - Conflict Resolution & Escalation between U.S. and OPC teams, ensuring issues are addressed promptly and constructively. - Address and resolve quality issues, implementing corrective actions and driving continuous improvement initiatives. improve quality, documentation standards and communication practices. Establish best practices, ensure consistency among resources used for specific projects and customers. - Oversee long‑term OPC resource strategy, including travel planning to the U.S. and ensuring future capability needs are met, and manage the OPC cost center including budgeting, labor rate setting, utilization and absorption targets, and operational oversight. **Qualifications** - Bachelor's degree in Engineering with 10+ years of project execution experience. - Preferred experience in disciplines such as engineering, management, projects management and service as well as experience in Oil & Gas, Chemicals, Power Generation and Water. - Extensive experience in leading and working with cross‑functional teams in multicultural and globally distributed environments. - Candidates must already have a work authorization that would permit them to work for ABB in the US. We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward **What's in it for you** We want you to bring your full self to work—your…