Operations Associate

Type: Permanent, Full-Time Reports To: Senior Director, Finance & Operations Salary Range: $55,000 - $75,000/ yr Location: Canada (Remote, with occasional travel and in person meetings) This position is for once active vacancy. ABOUT US Generate Canada is a charitable organization that fosters deep collaboration across sectors, supply chains, and stakeholder groups to generate innovative and systemic solutions to complex problems at the nexus of the environment, economy, and society. Through our Solution Spaces, we drive innovation and progress to eliminate plastic waste, grow Canada’s circular economy, advance climate-smart agriculture, increase investment in nature, and accelerate our energy transition. Why Work with Generate Canada? - Purpose-Driven Mission: Contribute to high-impact work that advances sustainability, systems change, and collaborative problem solving across Canada. - Collaborative Culture: Join a thoughtful, supportive, and mission-driven team that values initiative, continuous improvement, and shared success. - Meaningful Ownership: Play an important role in strengthening organizational systems, staff experience, and operational effectiveness. - Growth Opportunities: Build expertise across HR, organizational operations, systems coordination, and project implementation. - Flexible Environment: Work remotely in a culture built on trust, flexibility, and accountability. - Inclusive Workplace: Thrive in a culture committed to justice, equity, diversity, inclusion, and accessibility. What You'll Do As the Operations Associate, your key responsibilities will include: Operations & System Support (60%) - Support the Senior Director, Finance & Operations in the implementation, coordination, and continuous improvement of Generate Canada's operational systems, workflows, internal processes and organizational infrastructure; - Contribute to the development and continuous improvement of internal workflows, templates, documentation, knowledge resources, SOPs and operational guidance to improve consistency, efficiency and organizational effectiveness; - Contribute to ClickUp architecture, workflows, templates, dashboards, automations and information organization to support operational consistency, transparency and effective knowledge management; - Support the implementation, testing, rollout, and optimization of operational systems, integrations, and process improvements under the direction of the Senior Director, Finance & Operations; - Support organizational priorities, cross-functional initiatives and special projects in a fast-paced and evolving environment; - Contribute observations, implementation feedback and operational recommendations to support sound decision-making, recognizing that overall systems strategy and implementation priorities remain the responsibility of organizational leadership; - Support the HR Manager with the coordination and administration of core people operations, including recruitment, onboarding, offboarding, employee documentation and employee experience initiatives; - Prepare, maintain and update HR documentation, templates, policies, forms, internal communications and process documentation to support consistent and effective HR administration; - Maintain organized and confidential employee records and information while exercising sound judgment, professionalism and discretion when handling sensitive matters. Executive & Administrative Coordination (SLT) (40%) - Coordinate executive support and administrative activities in accordance with organizational priorities established by the President & CEO and Senior Director, Finance & Operations, balancing competing requests while ensuring alignment with broader organizational priorities; - Coordinate meeting logistics, agenda preparation, documentation, note-taking, action-item tracking and follow-up to support effective decision-making and accountability; - Prepare, format, proofread and coordinate presentations, briefing materials, reports…