Operations Associate Attorney

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations Associate Attorney based in United States.** This role offers the opportunity to combine legal expertise with operational excellence in a mission-driven environment. You will serve as a key connection point between legal teams and operations, ensuring accurate guidance, consistent processes, and high-quality client support. The position is ideal for an attorney with immigration law experience who enjoys problem-solving, collaboration, and improving systems. You will contribute to legal training, process optimization, and the development of resources that help teams deliver effective support to clients. Working across departments, you will provide subject matter expertise while helping strengthen operational consistency and compliance. This is a meaningful opportunity for a detail-oriented legal professional who wants to use their skills to create a positive impact for individuals and families. ### Accountabilities: The Operations Associate Attorney supports legal operations by ensuring alignment between legal guidance, operational processes, and client-facing teams. This role requires strong legal judgment, communication skills, and the ability to manage multiple priorities while improving workflows and supporting organizational goals. - Serve as a bridge between attorneys and operations teams, ensuring legal guidance is accurately translated into daily processes. - Manage client escalations independently while identifying risks and escalating complex matters to legal leadership when appropriate. - Review and maintain scripts, FAQs, workflows, and client communication resources to ensure accuracy and consistency. - Partner with legal teams to capture updates to immigration policies, procedures, and government guidance. - Conduct legal research on immigration law topics and incorporate findings into operational resources and training materials. - Coordinate legal training sessions, refreshers, and updates to ensure teams understand and apply current guidance. - Act as a legal subject matter expert for operational projects, including process mapping, policy alignment, and implementation initiatives. - Support continuous improvement efforts by identifying opportunities to enhance processes, documentation, and team efficiency. - Monitor refund, contract, and sensitive client-related issues, ensuring appropriate routing and resolution. - Collaborate with cross-functional teams to support operational priorities and maintain high-quality service standards. ## Requirements: The ideal candidate is an experienced immigration attorney who combines legal knowledge with strong organizational and communication abilities. You should be comfortable working in a fast-paced environment, following structured processes, and collaborating with both legal and non-legal teams. - J.D. degree from an ABA-approved law school. - Active membership in good standing with a state bar. - Prior immigration law experience required. - 3–6+ years of relevant legal experience preferred. - Experience working with case management systems is a plus. - Strong understanding of legal processes, documentation standards, and client communication practices. - Ability to analyze complex information, make sound decisions, and identify potential risks. - Excellent written and verbal communication skills with the ability to adapt messaging for different audiences. - Strong organizational skills with exceptional attention to detail and accuracy. - Ability to manage multiple priorities and deadlines in a high-volume environment. - Strong collaboration skills and ability to work effectively with attorneys and operational teams. - Proficiency with Microsoft Office tools, including Word and Excel, email platforms, and document management systems. - Ability to follow detailed instructions while exercising sound professional judgment. - Com…