Operations Administrator

ABOUT THIESS Founded in Australia in 1933, Thiess has grown into a global leader in sustainable mining services and resource solutions, with more than 15,000 employees and operations spanning multiple continents. Today, we deliver mining services, land reclamation, and engineering expertise that help shape the future of the resources industry, creating lasting value for our clients, communities, and people. At Thiess, you’re not just joining a company; you’re joining a team helping redefine what sustainable mining looks like for future generations. North America is a key part of our global growth journey, with operations across the United States and Canada and continued expansion into new regions. From Salt Lake City and the Intermountain West to Sudbury and Northern Ontario, our people are solving complex challenges, embracing innovation, and building careers with real impact. We’re looking for people who want to do meaningful work, grow alongside a global organization, and help drive the future of mining and resource solutions. Learn more about our purpose, values, and the opportunities ahead by watching the following videos about Our Purpose and Our Values ! ROLE OVERVIEW: The Asset Services Operations Administrator is responsible for supporting the commercial and operational success of the Asset Services business. This role acts as a critical link between operations and commercial teams, ensuring service delivery aligns with client requirements and profitability targets. The specialist will engage directly with clients, vendors, and industry representatives, support bid and proposal development, coordinate logistics , and assist with contract execution to drive business growth and operational excellence. KEY RESPONSIBILITIES Act as a bridge between on-site teams , regional stakeholders, and clients , ensuring service delivery aligns with client expectations, contract requirements, and profitability targets Collaborate with the bid team to prepare competitive bids, proposals, and presentations for asset services and workforce solutions Work with estimating, operations, and finance to collect input on scope, costs, and resource requirements Draft and format base-level agreements, scopes of work, and supporting commercial documents Ensure clients feel informed, supported, and cared for every step of the way Represent the company at industry conferences, job fairs, and client/vendor meetings, speaking knowledgeably about service offerings, workforce solutions, and operational capabilities Build and maintain strong relationships with current and prospective clients, vendors, and partners, proactively identifying opportunities for collaboration Coordinate resource allocation, workforce deployment, vendor onboarding, and compliance documentation to ensure timely and efficient project delivery Support setup and mobilization activities for new contracts, including scheduling and logistics planning Work cross-functionally with estimating, finance, HSE, P+C , and project management to ensure seamless handover from commercial to execution phases Assist finance with tracking budgets, contract terms, and payment schedules to ensure profitability Provide operational insight to marketing and business development teams for client-facing materials Monitor active service contracts, ensuring that commitments made during bidding are executed effectively and efficiently Serve as a secondary point of contact for clients during execution, escalating technical or operational issues as needed Prepare and present reports and updates on project status, costs, and resource utilization for management review Ensure all contracts, bids, and site setups comply with company policies, safety protocols, and applicable legal/regulatory requirements Maintain accurate documentation of agreements, proposals, and client communications for audit readiness Perform other duties as assigned or required WHAT YOU'LL BRING Education Bachelor’s degree in Business , Engi…