Open Availability Hourly Deputy GM positions focus on delivering results in their domain. This page aggregates open Open Availability Hourly Deputy GM roles and what employers typically expect.
**Essential Duties and Responsibilities** include the following. Other duties as assigned. - Regular and consistent attendance - Must be of legal age to sell and/or serve alcohol per state and/or local laws - Upholding and administering all Regal policies and brand standards as outlined in the Regal Operations Manual and corporate directives - Ensure all cash management policies and procedures are adhered to always - Monitor risk management as it pertains to the theatre (employee/guest safety, loss prevention, proper handling of food and alcohol, emergency situations, and the proper handling, reporting, and investigating of accidents - Comply with all food safety rules, laws, protocols, and standards. Adhere and maintain all Health Department rules and regulations - Responsible for prompt reporting of accidents, incidents, and business interruptions per operating protocols - Hiring, training, developing, mentoring, supervising, counseling, scheduling, and terminating (after conferring with the Human Resources Manager) of any employee - Train staff in specific positions including server, box office, food runner, and bartender; cross-train as needed - Train kitchen staff in specific positions and cross-train as needed - Ensure required alcohol certification and training are current where applicable - Properly administering all required paperwork and upholding all company policies - Maintain projection and sound technology to ensure impeccable sight and sound experience for guests - Must have working knowledge of all systems in booth and projection technology, including maintenance, programming, TMS operation and all related projection skills - Ensure facilities are cleaned and maintained consistent with Regal standards every day - Direct kitchen and bar maintenance and sanitation program - Ensure proper use of all equipment - Schedule and oversee necessary maintenance and repairs on kitchen appliances by performing minor repairs and obtaining qualified personnel for larger maintenance projects - Supervise theatre maintenance including the interior, building and grounds where applicable by performing minor repairs and obtaining qualified personnel for larger maintenance projects - Optimize profits by maintaining strict cost controls, including but not limited to payroll, cost of goods and other supplies required for daily operations - Maintain strict inventory controls for all food and beverage supplies, janitorial supplies, and projection bulbs - Maintain accurate inventory controls for all food and beverage supplies, janitorial supplies - Order supplies, food, alcohol, and ingredients based on rapidly shifting demand to ensure no out-of-stock products - Control inventory, shortages, and spoilage levels and investigate inconsistencies - Conduct full monthly/quarterly inventories - Create schedules for staff to ensure staffing levels meet the demand while controlling labor costs - Responsible for completion of daily theatre inspections and subsequent corrective actions if applicable - Responsible for completion of daily kitchen logs (cooling & reheating, food temperatures, refrigerator/freezer temperatures and sanitizer solution) - Ensure that all food and beverage items are consistently prepared and served per Regal’s recipes, portioning, cooking and serving standards - Ensuring guest satisfaction – smile, greet, and thank all guests. - Take prompt, appropriate action to turn dissatisfied guests into repeat guests - Responsible for guest relations, marketing and promotions of feature film engagements, efficient scheduling of movie show times and the timely delivery of show times to all proper channels - Respond personally to guest questions and complaints - Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other form of payment or accountability deemed applicable by Regal - Keep updated on recipe changes…