On-Call Sub Worker - Hope Cooperative (TLCS, Inc.)

Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento and Yolo Counties. We’re seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. **Position Title:** On-call Substitute Worker **Program(s) and Location:** Outreach & Engagement Center and Residential Programs (Sacramento, CA) **Schedule**: On-Call, as-needed basis covering various shift schedules (may require working day, evening, overnight, and weekend schedules), applicants would need to be flexible with the varying schedules that require coverage **Pay rate:** $19.96/hour **About the Position:** In our residential programs, the **Substitute Worker** has the responsibility of working closely with residents who are progressing toward independent living. The Substitute Worker provides the daily support needed for each resident to function at the highest possible level. These supports will include emotional support, demonstrating and teaching living skills, coordinating program activities, and facilitating groups, and client activities. At our Crisis Respite Center (CRC), the **Substitute Worker** will assist individuals in managing their crisis and will offer information, advocacy, and referrals for continued assistance and support after they leave the CRC. The (CRC) is a program designed to provide any Sacramento / Sacramento County resident (18 years and older) who is experiencing a mental health hardship/crisis a place to go to receive support and gain hope for a resolution. The CRC is a person-centered program, providing a welcoming and non-judgmental environment for individuals who need relief from the stresses of life, and who need assistance in stabilizing their mental health crisis. The individuals who come to the CRC may be experiencing a wide variety of mental health issues. **Please note, this position is on an as-needed basis, there is no guaranteed hours and/or shifts.** **Essential Duties & Responsibilities:** - Support individuals with active listening, demonstration of empathy and carry a message of hope and recovery - Observe, assess, intervene and refer (within one’s scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues - Develop service/goal plans with clients and meet with the clients as needed to encourage, support and advocate for progress and assist with skill development - Provide positive public relations, community referrals, information and support by linking clients to needed resources; advocate with and on behalf of clients and significant support persons the clients have identified - Accurately complete all necessary forms, reports and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, Avatar forms, HMIS) - Shop for food and household supplies to meet program or client needs - Ensure the office, house, rooms, units and yard are clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed - Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm - Ensure the protection and confidentiality of all Protected Health Information **Qualifications:** - Ability to work with individuals who have a mental health diagnosis. Experience is highly desirable - Lived experience as a mental health consumer or a family member/loved one of a mental health consumer is desirable - Knowledge of Sacramento community organizations and community resources is highl…