Office Services Specialist

Job Title: Field Support Specialist/Office Support Specialist Reports To: Client Services Leadership About the Job: The Field Support Specialist/Office Support Specialist is responsible for maintaining the pantry and café area, ensuring they are clean, organized, and fully stocked. This role supports employees and visitors by providing a pleasant pantry environment while following food safety and hygiene standards. What You’ll Do: 1. The "Front of House" Ambassador Provide a 5-star concierge experience for guests and clients. Manage lobby flow, security protocols, and global call routing with grace and composure. 2. Logistics & Mail Mastery Own the lifecycle of inbound/outbound shipments. Master manual and electronic chain-of-custody procedures for high-priority packages. 3. Production & Reprographics Specialist Operate high-end Multi-Functional Devices (MFD) for print, binding (GBC, Velo, Coil), and digital scanning. Ensure all equipment is "battle-ready" with proactive maintenance and toner management. 4. Workplace "Vibe" Management Keep conference rooms, pantries, and common areas "VIP-ready" at all times. Manage inventory like a pro, ensuring supplies are always stocked before they’re needed. Prepare and replenish coffee, tea, beverages, and light refreshments for employees and guests. Maintain clean, sanitized, organized pantry, kitchen, and break areas. Load and unload dishes, utensils, and kitchenware in dishwashers as needed. Restock milk, sugar, cups, napkins, condiments, and other pantry supplies at tea and coffee stations. Monitor inventory levels and coordinate replenishment of pantry and hospitality supplies. Receive, organize, and store pantry deliveries while maintaining proper stock rotation. Ensure refrigerators, microwaves, coffee machines, dishwashers, and other pantry equipment are clean and functioning properly. Promptly report maintenance issues, equipment malfunctions, and supply shortages. Deliver courteous, professional hospitality service that enhances the workplace experience for employees, clients, and guests. Who You Are The Ultimate Generalist: You have 1+ years of experience in office services, hospitality, or logistics. Tech-Savvy: You’re comfortable with MS Office and learning new proprietary digital systems. Adaptable & Mobile: You have reliable transportation and love the change of scenery that comes with traveling to different regional sites. Physically Active: You’re comfortable being on your feet, lifting up to 25 lbs (or 50 lbs with a teammate), and keeping the office moving. The "I Got This" Attitude: You proactively find work during downtime and stay calm under pressure. The Requirements Education: High School Diploma or equivalent. Travel: Mandatory access to reliable transportation (regional travel is a core part of the role). Flexibility: Ability to handle same-day assignments and varying schedules. Travel: Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation. Assignments can include traveling from one SPS site to another SPS site after your arrival at your “home” location, as required by business need. Travel distance will be predominantly within the FSS’s assigned region Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Why Join Our Team? As a Field Support Specialist (FSS) , you are our "Special Ops" team member. You provide critical backup coverage across our regional sites, stepping in to save the day when regular staff are away. One day, you’re the face of a high-end corporate lobby; the next, you’re managing complex logistics or high-stakes digital print projects. Think you have the 5-star spark we’re looking for? Apply today! Compensation: The expected compensation is a…