Office/Operations Manager

**Office Manager** **Titan Factory Direct - Austin & New Braunfels, TX** Titan Factory Direct is seeking a highly organized, customer-focused **Office Manager** to support our growing operations in Austin and New Braunfels. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can confidently & professionally manage multiple projects, vendors, and deadlines at the same time. You must be comfortable handling difficult situations, managing competing priorities, and maintaining a positive attitude under pressure. **Responsibilities** - Deliver exceptional customer service throughout the home-buying process - Communicate with customers, lenders, contractors, and service providers - Process finance and loan-related documentation - Manage billing, invoicing, and office administration - Schedule contractors and coordinate project timelines - Maintain accurate customer files and records - Support daily sales center operations **Qualifications** - Office Management experience required - Strong customer service and communication skills - Excellent organization and attention to detail - Ability to prioritize and multitask in a fast-paced environment - Experience in construction, homebuilding, manufactured housing, or a related industry is a plus - Loan processing, bookkeeping, or invoicing experience preferred - Proficient in Microsoft Office, Excel, and business software - **Spanish bilingual is a plus** **What We're Looking For** The ideal candidate is professional, resilient, and solution oriented. Home construction and project coordination can be challenging, so you must be comfortable handling difficult situations, managing competing priorities, and maintaining a positive attitude under pressure. **Compensation & Benefits** - Competitive Salary + Bonus Opportunities - Potential Earnings: $42,000-$70,000+ annually - Medical, Dental & Vision Insurance - 401(k) with 50% Company Match - Paid Vacation & Holidays - Career Growth Opportunities **Titan Factory Direct** *Building Homes. Building Careers. Building Futures.*