Office Coordinator

Office & HR Coordinator Renewal Falls Recovery Center – Cedar Falls, IA Be the Heart of Our Operations. Help Build Something Exceptional. Renewal Falls Recovery Center is opening a premier substance use disorder treatment center in Cedar Falls, Iowa, and we're looking for an organized, service-oriented Office & HR Coordinator to join our founding team. As the first point of contact for patients, visitors, applicants, and employees, you'll play a critical role in creating a welcoming, professional environment while supporting the day-to-day operations of the facility. This position is ideal for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in keeping operations running smoothly. If you're passionate about creating an exceptional employee and patient experience while supporting a mission-driven organization, we'd love to meet you. About Us Renewal Falls Recovery Center, in partnership with Ascension Recovery Services, provides evidence-based treatment for individuals experiencing substance use disorders and co-occurring mental health conditions. Our mission is to empower individuals on their journey to lasting recovery through compassionate, individualized care delivered by exceptional professionals. What You'll Do As the Office & HR Coordinator, you will: O ffice Operations - Serve as the first point of contact for patients, visitors, applicants, vendors, and team members. - Create a professional, welcoming, and trauma-informed environment. - Answer and direct incoming phone calls and greet visitors. - Coordinate conference rooms, meetings, and facility logistics. - Order and maintain office and facility supplies. - Support internal communications and administrative projects. - Assist leadership with scheduling, reporting, and special projects. - Maintain organized office systems and records. - Coordinate vendor deliveries and facility support needs. Human Resources Support - Coordinate new hire onboarding and ensure an exceptional Day One experience. - Track completion of pre-employment requirements including background checks, drug screens, TB testing, I-9s, and onboarding documentation. - Maintain accurate personnel files within HRIS systems. - Prepare orientation materials and coordinate employee system access. - Track required training, certifications, annual education, and licensure renewals. - Support Joint Commission readiness by maintaining compliant personnel records. - Answer routine HR questions and partner with Corporate Human Resources to resolve employee needs. - Assist with recruiting activities including interview scheduling, candidate communication, and onboarding coordination. What We're Looking For Required Qualifications - High school diploma or equivalent. - Minimum of two (2) years of administrative, office coordination, receptionist, or HR support experience. - Strong organizational skills with exceptional attention to detail. - Excellent customer service and communication skills. - Ability to manage multiple priorities in a fast-paced environment. - Ability to maintain confidentiality and handle sensitive information with professionalism. - Proficiency in Microsoft Office (Outlook, Word, Excel, Teams). - CPR/First Aid certification or ability to obtain within 30 days of hire. Preferred Qualifications - Associate's or Bachelor's degree in Business Administration, Human Resources, Healthcare Administration, or a related field. - Experience supporting Human Resources functions, including onboarding and personnel file management. - Experience with HRIS systems such as BambooHR, ADP, or similar platforms. - Knowledge of HIPAA, Joint Commission standards, and healthcare compliance. - Previous experience in behavioral health or healthcare. Why Join Renewal Falls? You'll be joining the founding team of one of Iowa's newest recovery centers. We are intentionally building a workplace where employees are supported, respected, and empowered to do their best work. We offer: - Medi…