Nutritional Support Coordinator

Nutritional Support Coordinator (WFH – US) \*\*This is a work from home position; it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.\*\* Job Title: Nutritional Support Coordinator Compensation: $17.00 per hour - $23.00 per hour. (based on experience) Location: Remote (US): IN, TX, SC, NC, NM,MS, AL, LA, FL, GA, TN, AZ, OK, KS, AR, KY, OH Work Environment: Remote with HIPAA-compliant home office setup Why Choose Us? Cosán Group is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners. Join a mission-driven, collaborative team where your healthcare expertise directly impacts patient health outcomes. As a Nutritional Support Coordinator, you’ll play a vital role in helping patients with chronic conditions achieve better health through nutritional education, reinforcement, and compassionate care coordination. What We’re Looking For: We’re looking for a compassionate, patient-centered Nutritional Support Coordinator to support patients’ nutritional care through remote education, reinforcement, and care coordination. The ideal candidate has a healthcare background—whether as a health coach, care coordinator, medical assistant, or LPN—with experience or strong interest in nutritional support for chronic conditions. You excel at simplifying health concepts for diverse populations, know when to escalate concerns to clinical staff, and are passionate about helping patients follow through on their care plans. You thrive in fast-paced environments, build rapport easily with patients, and collaborate effectively with clinical teams. What You’ll Do: Patient Outreach & Nutritional Counseling - Manage an assigned panel of 300-350 patients and conduct required monthly nutritional outreach and support. - Conduct 50-60+ daily phone calls with patients, providing nutritional care plan support and health coaching tailored to their specific conditions. - Maintain call quality standards and professional communication in every patient interaction; pass regular QA call reviews. Nutrition Planning & Patient Education - Educate patients on nutrition concepts, dietary modifications, and weight management strategies. - Simplify complex nutritional information for diverse patient populations. - Reinforce provider-directed nutritional guidance and support patient adherence to established care plans. - Simplify complex nutritional information for diverse patient populations. Care Coordination & Collaboration - Collaborate with clinical teams, providers, and caregivers to identify and address nutritional and clinical needs. - Support care coordination goals by staying on schedule with monthly outreach targets. - Escalate patient concerns or changes in condition to appropriate clinical staff per established protocols. Documentation & Compliance - Document all patient interactions in real time using the care coordination platform. - Maintain HIPAA compliance in all patient communications and documentation. - Ensure accurate documentation to support care coordination goals. Required Qualifications: - Minimum 2+ years of experience in a healthcare role such as care coordination, health coaching, Medical Assistant: Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C). - OR Active Licensed Practical Nurse or Licensed Vocational Nurse license: - Must have a multi-state compact license. - Willing to obtain company-paid state-specific license, if needed. - Minimum 2+ years of clinical nutrition counseling or dietary care coordination experience. - 2+ years of Electronic Medical Records (EMR) and computer navigation experience. - Demonstrated ability to educate patients and simplify complex nutritional concepts. - HIPAA-compliant home office setup with mi…