NPI Quality Engineer II, Accessories

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring an **NPI Quality Engineer II, Accessories** to help ensure that new accessory products meet WHOOP quality standards, regulatory requirements, and member expectations from concept through launch. In this role, you will partner closely with Accessories & Apparel, Mechanical Engineering, Supply Chain & Operations, Deployment, Global Support Services, and Quality teams to drive quality planning, risk management, validation readiness, root cause analysis, and continuous improvement across the accessory product lifecycle. ### RESPONSIBILITIES: - Own the end-to-end NPI quality operating model for accessory programs, ensuring consistent phase-based deliverables, gate criteria, and launch readiness standards - Lead product and process risk management activities, including risk assessments, DFMEA, validation planning, and mitigation strategies to proactively identify and reduce quality risks - Partner with cross-functional stakeholders across Accessories & Apparel, Hardware Engineering, Supply Chain, Deployment, Global Support Services, and Quality to define and deliver accessory quality requirements - Drive root cause analysis and corrective and preventive actions for high-impact quality issues, using data-driven quality tools to prevent recurrence - Review quality control plans and partner with Supplier Quality Engineering and manufacturing teams to support implementation for accessory products - Develop data-driven insights, dashboards, and program reporting to guide quality decisions, track readiness, and support sustaining product quality activities ### QUALIFICATIONS: - Bachelor’s degree in Engineering, Mechanical Engineering, Materials Science, or a related technical field - 3–5+ years of experience in product quality, NPI quality, supplier quality, or product development quality, preferably within consumer electronics, wearable technology, wellness/fitness, medical device, or high-tech industries - Experience supporting quality activities across NPI or product development cycles, including validation planning, launch readiness, and sustaining quality support - Technical knowledge of accessory materials, components, and manufacturing processes, such as soft goods, metals, plastics, or wearable electronics components - Experience with DFMEA, risk assessment methodologies, validation planning, quality control plans, and root cause analysis tools - Strong ability to communicate quality insights and recommendations using objective data to influence cross-functional stakeholders at multiple levels of the organization - Familiarity with ISO 9001 Quality Management System standards, statistical data analysis, Six Sigma, or ASQ Certified Quality Engineer practices preferred - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions ***This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.*** *Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.* *WHOOP is an Equal Opportunity Employer and participates in* [*E-verify*](https://www.e-verify.gov/) *to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.* *The WHOOP compensati…