NOC Engineer

About the Company Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud. Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world. About the Role Armada is seeking an experienced NOC / Data Center Operations Engineer to support the monitoring, operation, and reliability of our critical physical infrastructure and distributed edge data center environments. In this role, you will monitor and troubleshoot power, cooling, networking, environmental, and facility systems across Armada’s infrastructure. You will serve as a Tier 2 escalation point, lead incidents through resolution, coordinate with engineering and facilities teams, and help continuously improve our monitoring, alerting, and operational processes. The ideal candidate brings hands-on experience with data center operations, PLC/BMS/DCIM platforms, mechanical and electrical infrastructure, incident management, and remote or edge infrastructure . What You'll Do Infrastructure Monitoring & Incident Response Monitor critical physical infrastructure using PLC, BMS, and DCIM platforms such as Distech, Radix IoT/Mango, Schneider Electric, Siemens , or similar systems. Monitor and respond to alerts involving power, cooling, network connectivity, environmental conditions, and facility infrastructure . Provide Tier 2 support for escalations from L1 technicians and coordinate escalation to engineering, facilities, vendors, or other teams as required. Own incidents through their lifecycle, from initial triage and troubleshooting through resolution, stakeholder communication, and documentation. Support incident response and post-incident reviews, identifying opportunities to improve operational reliability and response procedures. Develop and refine monitoring dashboards, alerting thresholds, and operational health indicators. Data Center Operations Perform and coordinate routine health checks of critical infrastructure, including UPS systems, PDUs, CRAC/CRAH units, backup generators, and environmental monitoring systems . Troubleshoot and coordinate resolution of mechanical and electrical infrastructure issues using a working knowledge of MEP systems . Read and interpret technical documentation, including electrical one-line diagrams, network diagrams, schematics, and equipment documentation . Coordinate scheduled and emergency maintenance activities with internal teams, vendors, and remote hands personnel. Participate in change management processes and assess the operational and infrastructure impact of proposed changes. Ensure physical and logical security policies and procedures are followed within data center and edge environments. Modular & Edge Infrastructure Operate and support modular, containerized, micro, and distributed edge data center environments . Help maintain availability, continuity, and resiliency across geographically distributed and remotely operated infrastructure. Coordinate remote troubleshooting and hands-on support for edge deployments. Implement and continuously improve operational practices for remote infrastru…