Night Shift Patient Access Supervisor

**If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.** **Please log into [myWORKDAY](http://www.myworkday.com/trumed/d/home.htmld) to search for positions and apply.** Night Shift Patient Access Supervisor 101 Truman Medical Center # **Job Location** University Health Truman Medical Center Kansas City, Missouri # **Department** Patient Access UHTMC # **Position Type** Full time # **Work Schedule** 7:00PM - 3:30AM # **Hours Per Week** 40 # **Job Description** **About the Role:** Are you a people-focused problem solver who thrives in a fast-paced hospital setting? We’re looking for a ***Patient Access Supervisor*** to lead our Admissions and Registrations teams with energy, empathy, and expertise. In this role, you’ll be mentoring staff, improving systems, and making sure every patient’s first experience with us is a smooth one. You’ll be the go-to person for questions, support, and real-time coaching. You’ll also team up with leadership to analyze data, improve workflows, and help shape how we deliver excellent care from the moment a patient walks through our doors. **What You’ll Be Doing:** - Leading by example—supervising, training, and guiding a dedicated team of access staff - Helping evaluate performance and keeping morale high - Partnering with the Director to improve systems, processes, and reporting - Keeping everything running smoothly across inpatient admissions and outpatient registration - Making sense of the numbers (yep, we love a good census stat) - Being a friendly resource for patients, families, and coworkers alike - **You’ll Thrive Here If You Have:** - A high school diploma or equivalent (some college? Even better!) - Stellar people skills and the ability to lead with confidence and compassion - Solid written and verbal communication chops—whether you’re training a team or sending an email - Strong working knowledge of medical terminology and admissions systems - Experience navigating third-party payer regulations (bonus points if you know them like the back of your hand) - Tech skills to match—Microsoft Office and hospital systems are your jam - **Preferred but Not Required:** - 2 years of college in healthcare admin, public admin, or something similar - 2 years of hands-on experience in hospital admitting or related services **Perks of the Role:** - Lead a supportive, mission-driven team - Get a unique 4-day workweek schedule - Play a key part in shaping a positive patient experience from Day 1 Sound like a great fit? We’d love to hear from you!