Night Auditor

The **Night Auditor** is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift. - Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment. - Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift. - Check the front desk log for problems, special requests, etc. - Greets, registers, and assigns rooms to guests. - Process guest registrations, including collecting payment. - Prepare express checkout folios. - Maintain room status inventory. - Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. - Maintain and clean the lobby and bathroom as needed. - Communicates all information to the following shift to ensure a smooth transition. - Works closely with all hotel departments to ensure the highest quality of customer service. - Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features. - Responsible for completing all required shift paperwork, and night audit reports daily. - Performs other duties as assigned by management. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.